- Location
- calgary alberta
I'm sorry but I'm not exaggerating anything. If I order the configuration I want from you today, when all is said and done my bank account will be close to 6k lighter. For close to 6k is it to much to ask as a potential buyer that the item performs the way it's supposed to ? And if a product is defective, That the company that sold it to me pays to ship it back to them and guarantees it will be a priority case and a matter of days till the item is returned in perfect functioning order or replaced by one that works? I wouldn't expect it from a crappy Chinese company, but you claim to be high end, and when I buy high end that's what I expect; a high end product, but especially high end service...It is funny you mention Mercedes. I don't know about Alberta, but here if there is a issue with my MB, while under warranty, they send a guy from the dealership to come pick up the car and bring a courtesy replacement for the duration of the repair/ service, free of charge. That is what I expect when I pay more for "high end". I was going to buy a MH until recently reading there where issues with some rifles, compounded by the fact that service was slow/ reluctant and at the buyers cost. Im saddened really because it soured my potential acquisition and put doubts in my mind.Also the fact that they choose to downplay and make light of issues or concerns some buyers or potential buyers may have and attemp to discredit them instead or addressing said concerns does nothing to reassure me... It's a shame, Maybe If I had the chance to put a few boxes through one before buying it alleviate my fears but as it stands I won't be jumping on one just yet...
The part that some of us are #####ing about exaggerating is the price always being quoted as $5000.00, when in fact the basic rifle is $3650.00. True with all of the upgrades, hard case, optics and shipping to far off places and tax in some provinces the rifles have left here at $10000.00 or more. BUT the fact still remains just like any other rifle, the basic model is X amount of money, the upgrades and shipping and taxes are NOT part of the basic rifle. To be continually compared to an XCR or whatever basic rifle and in the same sentence our rifle is mentioned to be $5000.00 is B.S. and guys know it, it is just for the effect they wish to push, which commonly has little base in fact.
Apparently we ARE in different worlds when it comes to cars. I just dumped my 2015 BMW 5 series due to very poor customer support and a lack of service.
From your post I feel that in the unlikely event that you bought our rifle and had a problem we should fly someone out to your location within mere minutes of a being advised of a possible problem, replace the rifle, get you laid and apologize forever for the inconvenience.
We take all warranty issues very seriously and deal with them in the highest priority. Frankly I am very insulted by your posts innuendo. You have no basis to make the assumptions you have made, apart from possibly reading the rants from a few haters, most of which have never purchased a rifle from us, and who like most on the internet forums can post whatever B.S. they wish with complete anonymity.





























to the guys using automotive lubricants on their rifles. Come on people, these are rifles not cars, one oil is not the same as the next. Does that $12 bottle of gun oil really put you over the edge and force you to decide which child doesn't get dinner tonight? Would you run sewing machine oil in your new car? Does your rifle look like a transmission?























