ESP
CGN frequent flyer
- Location
- Classified
First time Ordering ammo from Canada Ammo… great deal, hard to pass up.
Canpar shows up today with 1 box that looks a little too small to hold the copious amounts of ammo I ordered from Canada Ammo. I ask currier if there is another box in the truck and he says no, just the one package. I sign for it …Doh!
I open the package and sure enough only 2 out of the 3 items ordered are present. The largest, heaviest, most expensive item is missing. Looking at the invoice it states all 3 items are apparently included. Canada ammo received payment at point of sale.
Mistakes happen so i get on the horn.
Call Canada Ammo to see whats up, Nice guy answered the phone…. I cordially explained the matter and provided order #. Canada Ammo says he will have to look at the physical order documents on file, asked if he can "call me back"… I ask when? he states within 10 min.
While waiting for Canada Ammo to call back I call Canpar to double check and ensure issue wasn’t on their end. Canpar lady was cordial and checked into it and confirmed Canada Ammo only sent the 1 package, no other packages on rout.
Canada Ammo calls back. Nice guy… He says “ our mistake only 2 of 3 items were shipped" and that he will "send the other item out today". I kindly ask “ when can I expect delivery (its tuesday) he states within 5 days and we cordially end the call.
Overall satisfied with Canada Ammo professional customer service, honesty, integrity and quick response. They promptly answered the phone, cordially and appropriately responded to the matter.
Update:
Everything arrived as stated, and expected. Good company to purchase from, good service, fast shipping. Will order from them again in the future.
Canpar shows up today with 1 box that looks a little too small to hold the copious amounts of ammo I ordered from Canada Ammo. I ask currier if there is another box in the truck and he says no, just the one package. I sign for it …Doh!
I open the package and sure enough only 2 out of the 3 items ordered are present. The largest, heaviest, most expensive item is missing. Looking at the invoice it states all 3 items are apparently included. Canada ammo received payment at point of sale.
Mistakes happen so i get on the horn.
Call Canada Ammo to see whats up, Nice guy answered the phone…. I cordially explained the matter and provided order #. Canada Ammo says he will have to look at the physical order documents on file, asked if he can "call me back"… I ask when? he states within 10 min.
While waiting for Canada Ammo to call back I call Canpar to double check and ensure issue wasn’t on their end. Canpar lady was cordial and checked into it and confirmed Canada Ammo only sent the 1 package, no other packages on rout.
Canada Ammo calls back. Nice guy… He says “ our mistake only 2 of 3 items were shipped" and that he will "send the other item out today". I kindly ask “ when can I expect delivery (its tuesday) he states within 5 days and we cordially end the call.
Overall satisfied with Canada Ammo professional customer service, honesty, integrity and quick response. They promptly answered the phone, cordially and appropriately responded to the matter.
Update:
Everything arrived as stated, and expected. Good company to purchase from, good service, fast shipping. Will order from them again in the future.
Last edited:
