NEA BCL warranty

S

SSG69

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Ottawa, Ontario
Not sure if anyone here knows this or not. But I just sent my BCL 102 in for warranty work.

If anyone else feels that they may need or want to contact them for any reason. you need to register your firearm.

this is from their site.



Warranty

Thank you for purchasing a Black Creek Labs product. We offer one of the most comprehensive warranties in the industry as all Black Creek Labs products are warranted for the full lifetime of the product.

Black Creek Labs will repair or replace any product that fails due to a defect in materials or workmanship.

To receive the lifetime warranty service, the product must be registered for warranty within 3 months of purchase and the original purchaser or the organization requesting the warranty service must be listed on the warranty registration form. If the product was not registered within 3 months of purchase, Black Creek Labs, at its sole discretion, may perform the work if proof of purchase from an authorized dealer can be established.

To obtain service, please fill out the warranty service form and you will be sent instructions from our warranty support team.

https://blackcreeklabs.com/warranty/

Oh here is the missing link for their manuals

https://nea.zendesk.com/hc/en-us
 
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Nice. Hopefully they start including this information in the non-existent documentation with the rifle, and don't give anyone warranty hassles down the road.
 
What difference does it make if it's the original owner? Lifetime is lifetime and as long as it isn't stolen (easily traceable) what difference does it make if it was sold from an authorized dealer? Have they ever heard of buying something used?
What it sounds like is the old NEA lifetime warranty was a lot better than the new BCL warranty.
 
saltednutz said:
What needed warranty work?
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SSG69 said:
Today I finally got out with the BCL 102. At first I was all excited... but then the lingering thought rested in the back of my head of all the reviews and things I have read about the 102. Unfortunately, this would come true and leave me with a disappointment on my first interaction with NEA/BCL.

I have had several "gas guns" and shot many more. Never have I experienced so many "stoppages" whether it be FTF, FTE or the other FTE. Most of which I am attributing to insufficient gas. One thing in particular I have noticed is the cycling of the BCG upon its return and before it fully locks up. Comparing it to my AR-10. The AR-10 is swift and almost unnoticeable, with the BCL 102 you can distinctly feel the bolt cycle forward and then lock up. This is completely new to me. It feels really weird.

The other thing I must try and wrap my head around and I will give it another go later is how finicky it is. Again, with all the other "gas guns" I can simply grab what ever ammo and stuff it in a mag, and fire away. No Drama. The 102 on the other hand is a completely different case. After reading the other treads here on CGN I was preparing myself for a "break-in period" (which I personally think is a crock of ####) but WTF, I will go with it. I started off with some surplus Norinco 7.62, Holy ####! talk about your stoppages. As mentioned earlier, FTF, FTE, FTE. I thought I was shooting a bolt action, or a FAL with the gas plug reversed. But on a positive note, the Norinco did group better than the Hirtenberger 7.62x51 Nato. The Hirtenberger 7.62x51 Nato did function flawlessly. No issues what so ever, but did not group worth a crap at any distance.

So I will post my first range experience and groupings. Please note that I had a wack of stoppages and the optics were just a loaner from my AR-10. This was not sighted to the rifle. The range I was initially starting at was 50m. Usually I do pretty well at 50m, but this seems to be something up with this rifle.

The squiggly lines above the bullet holes was my POA. This was the Norinco ammo. Towards the end of the first part of this session, I was able to pump through 2 mags (20 rds) without any stoppages.

zSPkJiF.jpg


This is the Hirtenberger 7.62x51 Nato, if this is any indication of what the Austrians had to work with, it is a good thing they never had to go to war. LOL BTW, I have a lot of "fliers" even with my other rifles with this stuff. So I'm not really saying anything negative about the 102. Just that the gas from these rounds made the gun function properly. Perhaps this ammo might be better suited for CQB in a phone booth.

ph81gpk.jpg


I hope my next experience with the 102 will be more positive...if not, up she goes!
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SSG69 said:
Again, comparing it to my AR-10; it moves very freely almost to the point it seems like it is a really worn BCG. Later this evening I will rip it apart and do some other comparison between it and my AR-10. I will inspect the bolt and see if there is any wear marks on the lugs or anywhere else where there could be contact that is causing an issue.

However, this was with one type of ammo. The Hirtenberger fired fine, just all over the place. I am, or I have convinced myself it is an under gassing issue. I have fired lots of Norc through several other gas guns with zero issues.
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SSG69 said:
How many of you guys with 102s bolts fall free when inverted like this?

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For these reasons and a few other minor ones, like the buffer retention plunger (the buffer shoots out of the receiver extension) if it isn't sitting just right against the buffer.

I think my new rifle had to go back to the factory for a better QA/QC and some fixes.
 
Well from what I know of the AR family, if a bolt moves that freely then you have jack for a gas seal from your rings. Which would cause plenty of weak gas related stoppages.

Moe
 
NEA sounds a lot like that vortex crap. Offer an awesome warrenty you'll have to use at some point... and no QC what so ever....

I cant wait to get mine ;) Sounds like a project gun that someone completed to about 90% and you have to figure out how to make it work properly.
 
SSG69 said:
For these reasons and a few other minor ones, like the buffer retention plunger (the buffer shoots out of the receiver extension) if it isn't sitting just right against the buffer.

I think my new rifle had to go back to the factory for a better QA/QC and some fixes.
Click to expand...

first thing I'm gonna check is that bolt. If it moves like that I'm contacting sfrc for a new bolt
 
The one I fired was owned by a shooting buddy. I did not shoot it much and it did not experience any issues aside from shooting 7.62mm ammo terribly. It shot his bulk hand loads pretty well.
From reading threads on these guns for a while now, it sounds like NEA tried to clone the modern hunter concept and make this thing a bench rifle with a very tight chamber instead of just focusing on building a rifle that will eat any ammo all day long and shoot it into a 2-3 MOA group like any generic AR10 I've fired.
I don't know why people in Canada are so obsessed with having near impossible precision accuracy in a semi auto gas gun when they can just buy a Rem700 bolt gun for $600 and get on with it. But I suspect that NEA knew this rifle had to be capable of MOA accuracy to get a foothold to make sales in the shooting community in Canada. Mix that with trying to keep the cost down and you get a finicky rifle I guess that can shoot accurately if you can find ammo that it will actually shoot and it may not even shoot that ammo reliably.
Perhaps the reliability issues will be fixed if it's possible to put a standard 7.62mm chamber AR10 barrel on it.
I guess the search continues for an affordable NR black rifle that can eat #### ammo all day long and put it into a 3" circle at 100m.....
 
My bolt drops when inverted as well, however I have had no such issues as people have mentioned. Mine has run very reliably. How exactly do these gas rings work?
 
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