Ryan did way more then required customer service wise. Same day I emailed the pics and requested an RMA, I was credited for the purchase, given a pre-paid label to ship the mangled brake back, AND they had a new brake in the mail already.
I only wanted a refund, so they went well above that, can't say anything but good things about SFRC. I'm not a huge customer there, but I do buy stuff now and then.
I don't feel right taking the new brake for free, so I'll be sending it back with the messed up one. I'm not going to profit off of a simple mistake someone made. I'm not out anything, so that's good enough for me.
I don't like starting these kinds of threads, especially when it's a good shop like SFRC, but sweeping it under the rug is not helping the gun community on here either. One way or the other I'm a #### to someone about all this...
I only wanted a refund, so they went well above that, can't say anything but good things about SFRC. I'm not a huge customer there, but I do buy stuff now and then.
I don't feel right taking the new brake for free, so I'll be sending it back with the messed up one. I'm not going to profit off of a simple mistake someone made. I'm not out anything, so that's good enough for me.
I don't like starting these kinds of threads, especially when it's a good shop like SFRC, but sweeping it under the rug is not helping the gun community on here either. One way or the other I'm a #### to someone about all this...


















































