Problem with SilverCore! Please Help.

D

DougPeach

CGN Regular
Rating - 100%
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Location
Wainwright Alberta
(( To anyone who happens across this thread, Silvercore was extremely timely and helpful in their efforts to set things right for me. My issue was a double instance on their account server preventing me from using my pal # to sign up for their gun club online. My problem was solved in under an hour on a long weekend after regular business hours. If you are considering joining a club or taking training offered by silvercore.com, please do it. You won't regret it. I am not a shill or employed by them in any way shape of form, thanks for reading ))

So I started filling out a billing thing for a Silvercore membership yesterday, and my visa debit card didn't work for it.

I called my mom (I know I know) and asked her to charge it for me and I'd give her the cash seeing as my lady was out of town today.

Now though, when we get to the register membership part it says my PAL number has already been taken... even though the transfer did not go through.

I would really like to get this sorted out on the weekend or monday if anyone knows a quick fix that would be great because I am supposed to be initiating a transfer of a handgun on Tuesday (my first, from a CGN member off EE) and currently it's not looking good.

Obviously I have tried calling but the office is closed until Monday, has anyone else had this problem with their website? Any suggestions?
I am afraid it's server side error and won't be correctable by me, but there is always hope right?!
 
Last edited:
Sure, sent a PM also.

My email Inbox is empty :) thank you very much for your help and quick reply, I forgot you were dealers on here too!

That sounded sarcastic originally so I edited it
 
I'm heading out the door right now to go to work but I have mobile internet on my phone, I will continue to check my email and this thread. No response yet but I will obviously be quite diligent about watching both communication methods.
If you need anymore info don't hesitate to ask.

Thanks again,
-Doug
 
If that is not great customer service to you............. Well keep shopping at walmart.


(Ps. Proud silvercore member and student)
 
giving a thumbs up for Silvercore....not a member...just got my license in the mail yesterday....but damn, that was very cool.
 
That was fricking awesome silvercore! 100% kick ass!

Thankyou for your time, as a token of my thanks I present you with this poem.

My trouble a brewing is easy to see,
I've purchased a pistol with no ATT,
The payments are made and contract agreed,
Who will help me in my time of need,

I surf out to silvercore with a yelp and a prayer
Billing trouble awaits me
When I arrive there

To gun nutz online I panic and fly
to plea for the help of a tech savy guy

When I arrive my post filled with dread
Catches silvercore's eye in the FAQ thread

This can't be real! It must be pretend!
He offers his help on a long week end!

With a whiz and some clicks he sets it all right so my head can rest easy on my pillow that night,

My head is abursting with an unbridaled rejoice
Silvercore.com my training vendor of choice!

:D
 
haha....I'm not a poem kinda guy....but that was pretty awesome.



DougPeach said:
That was fricking awesome silvercore! 100% kick ass!

Thankyou for your time, as a token of my thanks I present you with this poem.

My trouble a brewing is easy to see,
I've purchased a pistol with no ATT,
The payments are made and contract agreed,
Who will help me in my time of need,

I surf out to silvercore with a yelp and a prayer
Billing trouble awaits me
When I arrive there

To gun nutz online I panic and fly
to plea for the help of a tech savy guy

When I arrive my post filled with dread
Catches silvercore's eye in the FAQ thread

This can't be real! It must be pretend!
He offers his help on a long week end!

With a whiz and some clicks he sets it all right so my head can rest easy on my pillow that night,

My head is abursting with an unbridaled rejoice
Silvercore.com my training vendor of choice!

:D
Click to expand...
 
I have a few friends who were going to challenge the PAL after some more experience and safety lessons from your's truely. I will push them to enroll in your next class in the abbotsford area, you guys won a lifetime fan and a glowing review on my part to anyone who will listen, thanks again silvercore!
 
Thank you for the kind words and the awesome poem, I am happy we could help.



There once was a man with a problem,
To CGN for assistance he did run,
His membership worries,
Were solved in a hurry,
And he's now free to buy his first handgun.

Travis.
 
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