Shooters want to know the truth about it and now we know. À compagny like NEA who accept criticism and accept responsibility is a lot better than a compagny who try to hide theses problems.
My next AR 15 will be a NEA
Problems with my new NEA 10.5"
- Thread starter mac100
- Start date
- Status
Shooters want to know the truth about it and now we know. À compagny like NEA who accept criticism and accept responsibility is a lot better than a compagny who try to hide theses problems.
My next AR 15 will be a NEA
In all fairness to NEA, I have not contacted them with these issues and just made this post to see if anyone else had any of these issues.
I am glad to see and am not surprised to see that they have rectified the issues. This is a great rifle and I hope NEA makes some other types of rifles or pistols in the future for us to purchase, because we need Canadian manufacturers.
Here is a photo of my NEA 10.5 with the goodies on it. She is super ###y!
I am glad to see and am not surprised to see that they have rectified the issues. This is a great rifle and I hope NEA makes some other types of rifles or pistols in the future for us to purchase, because we need Canadian manufacturers.
Here is a photo of my NEA 10.5 with the goodies on it. She is super ###y!
- Location
- Peace River, Alberta
As pointed out these are two different issues. While not a desirable outcome, we have no issues like the boys down south do.
Also as said, this is a new product line for this company, they are doing fairly well with rolling it out and taking care of the issues that they do have a soon as they are brought to their attention.
I have other AR's in the safe that came to me at a lot higher dollar point and some of the issues I have had with them have not been ressolved by the manufacturer or retailer the way I am seeing NEA take care of their customers. This company is standing behind their product.
Greg
WTF kinda comment is that? Are you saying chicom products are better made and have better customer support then NEA. Please do me a favour and pull your head out of your ass.
As for NEA, so what if they released a bad bunch of rifles? S**t happens and life goes on. Every manufacturer out there will release bad product from time to time. It dosn't matter if they make rifles or golf balls or anything in between. The good companies are the one that go out of their way to fix the mistake and take steps to ensure it never happens again. The good ones provide follow up customer support. NEA meets that criteria by a long shot from what i can see. Go call Norinco for some customer service and see where that gets you Franklin_E.......
I for one after reading this thread can say i have no doubt that NEA is trying their best to service the Canadian market. I for one cant wait for the day when i save enough pennies to trade up from my Norinco CQ to a NEA rifle.
jetrefueller
Regular
- Location
- Northern Ontario
I dont like the idea of a soft metal sear but I still think I'd like to get one.Then again I like tha Colt.
"Made" is a subjective term. Their barrel blanks are American-sourced, but they are contorted, chambered, threaded, and finished in Canada. The receiver extensions are made in Canada completely. They two parts are assembled in Canada and then the gas hole is drilled in canada. It's as Canadian as you can get since I'm not aware of any volume blank-makers in Canada.
My only gripe is I wish they would got to a gov't profile under the HG's for their production (non-DMR) barrels.
The bolt carriers are now made in Canada (earlier guns had subcontracted carriers) but the bolts themselves are sub-contracted Carpeneter 158 bolts. I suspect the supplier changes depending on the pricing they get per batch order, so where they come from probably changes from time to time.
Last I talked to Jeff, they were going to start marking their carriers "made in Canada" to put all this speculation to bed, no idea if they have started to or not.
I would consider a barrel made in canada if the blanks are source in the US and we machine them. We don't produce much steel in this country... Even being US steel is rare these days...
"Made in Canada" on the gun would be a good idea. I don't remember my labeling laws but I think it's required.
Good on NEA for standing behind their product.
That being said, I still think that NEA has a long way to go. It seems to me, that QC still isn't getting the attention it needs. QC starts with the original drawing and ends with the shippers waybill. Every step of the way, everything should be getting checked and rechecked by every hand that touches it.
I realize there isn't much they could have done in regards to the triggers short of batch testing for hardness on select samples coming from the supplier(which should be happening anyways, if it isn't already). Batch testing still may not identify if there is only a few pieces that don't conform to spec.
Again, good on you NEA for standing behind your product, but you still have a long way to go before your name and emblem appear beside "quality" in the dictionary.
That being said, I still think that NEA has a long way to go. It seems to me, that QC still isn't getting the attention it needs. QC starts with the original drawing and ends with the shippers waybill. Every step of the way, everything should be getting checked and rechecked by every hand that touches it.
I realize there isn't much they could have done in regards to the triggers short of batch testing for hardness on select samples coming from the supplier(which should be happening anyways, if it isn't already). Batch testing still may not identify if there is only a few pieces that don't conform to spec.
Again, good on you NEA for standing behind your product, but you still have a long way to go before your name and emblem appear beside "quality" in the dictionary.
I bought a NEA 14.5
Because I want to support a Canadian company.
Better to spend a 1000 local then 750 elsewhere.
And Ill do it again and again , and buy a used norc someday...
With all the same issues, the trigger, the bolt release,
Charging handle polishing the nut at the back
The steaking looks almost indifferent like its almost
Not touching the bolts. My monolithic rail almost
Falling off when I got it.
My question is why if I registered it for warranty
Sent my name address and phone number and email,
Why do I have to read about it here instead
Of being contacted by you guys? (NEA)
That is customer service and product support.
Not looking for negative posts on CGN.
I love the rifle honestly. I wish NEA strength and succes.
I'll buy another anyway. Looking for the day I can get a 20 inch
Upper and a 18 inch rail.
Because I want to support a Canadian company.
Better to spend a 1000 local then 750 elsewhere.
And Ill do it again and again , and buy a used norc someday...
With all the same issues, the trigger, the bolt release,
Charging handle polishing the nut at the back
The steaking looks almost indifferent like its almost
Not touching the bolts. My monolithic rail almost
Falling off when I got it.
My question is why if I registered it for warranty
Sent my name address and phone number and email,
Why do I have to read about it here instead
Of being contacted by you guys? (NEA)
That is customer service and product support.
Not looking for negative posts on CGN.
I love the rifle honestly. I wish NEA strength and succes.
I'll buy another anyway. Looking for the day I can get a 20 inch
Upper and a 18 inch rail.
I think this post hits the nail on the head. Well said. This is why I do not own one.
It seems like all the parts are good for the price (except the LPK) , but the few i handled it looked like a drunk monkey assembled them . The one my buddy had we had to stalk the gas key and castle nut , the hand guard bolts and gas block were loose also .
Not hard to fix for me but the average Joe is going to have a bad range day ..
Not hard to fix for me but the average Joe is going to have a bad range day ..
North Eastern Arms
Manufacturer-Business Member
Elves... we cant keep them out of the scotch cabinet. We've addressed the situation and have put all the bottles one shelf higher. There's no way they can reach it now.
We've discussed the issues with assembly and floggings administered. Every rifle and component in inventory has been pulled and we're undergoing a complete inspection. New triggers/hammers are on the way and rifles as of Monday will be remedied.
New springs are being designed and ran here in Canada. Bolt staking tools have been shipped to any dealer that has found a unstaked gas key. Customers with unstaked keys are having new carriers sent out.
As well updates to our QC program have already been implemented.
As you can see we're not interested in repeat performances or poor product.
OldFrankHog
CGN frequent flyer
- Location
- Gatineau QC
Good to know!
Take care of all the little QC problems then hurry and make the enhanced version available
Take care of all the little QC problems then hurry and make the enhanced version available
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