If you really did your homework, I'd be more concerned with NEA products than worry about about S&J. Get back to us after a couple of thousand rounds.
Ray3377 is a little worried about a customer service, issue that was posted on a US website but in 2009...
Things have changed a lot since then.
Other then the quality of our product, those have always been good")
Dealing with some US clients can be extream, many of they have no idea about how anything works outside of the USA. Not saying all of them, just saying that many are not well informed on many topics. and get very angry, very quick.
When you send voice mails with things like your f**ing dumba$$ , I,m going to drive up to Canada and kill you.
We just stop all coms.
When ell a person that want to return an item a DO NOT SEND IT BACK BACK BY USP! or return it and we will refund you and you shipping, and the person sends it fed ex COD.
its hard to deal with and the results and outcome are never good.
Do we make mistakes, sure we do.
we have worked very hard to improve things at S&J, which includes getting a dealer net work up and running, this aides in making our clients happy and we hope with less delay.
BBB