Shorten PAL Approval Times

July 2020 THIS POST IS OVER 10 YEARS OLD NOW
I have not kept up with the current practice of the Firearms Center.


It is possible to shorten the time typically required for PAL approval. Even if you are not in a hurry, you should monitor your application. Waits of 4 and 5 months have been reported in other threads.

Once you have mailed in your PAL application (either first time or renewal), you can log into the CFC (Canada Firearms Centre) website to check your application status:
http://www.rcmp-grc.gc.ca/cfp-pcaf/online_en-ligne/app_dem-eng.htm
It will not usually appear online for about two weeks after receipt by CFC.
[Nov/15 - if you are renewing use the online renewal service rather than mail.]


One way to shorten this period is to send your application registered mail (with receipt required) so that you know when it is delivered to CFC in Miramichi.
Following receipt by CFC, (and before it appears online), you can phone the CFC to confirm delivery. It usually appears online the next day.
[Jan/12 update: it appears that due to the number of CGN users following this guide the CFC has changed its procedure and will no longer check for your application. It is still worthwhile to send your application registered so that you know the date of receipt.]

The telephone number for the CFC line is 1-800-731-4000.
Although located in New Brunswick, the office hours are 9:00 to 5:00 in your time zone.

By the way, if you call the CFC line, as you work your way through the options, you are advised that you should wait 45 days before making any inquiries. Don't pay attention to that if you want to move your application along.

There is another part of the message that says there may be a delay if some info is missing but "be assured you will be contacted by CFC staff". That is complete bs, they will not contact you and ask for the missing info. They will send you a form letter advising you to call in or your application will be cancelled; it won't tell you what info they require. That will add two weeks to your wait, because that is how long it will take them to get the form letter issued.

If you are a first time applicant and face a 28 day waiting period this does not mean that you need to wait 28 days before making any inquiries. Processing can occur during the 28 day period so that on day 28 final approval can be granted.

The 28 day waiting period starts from the date the application is received by the CFC, not the date it appears online. (Staff at CFC may advise it is the online date but this information is wrong.) The 28 day wait provision is statutory, it is specified in the Regulations to the Firearms Act. The time starts from date the application is made, and that is the date received by CFC (not the date mailed) and this is the practice the CFC follows, however not all clerks understand this.

If you are renewing a PAL or "upgrading" from a POL or a PAL there is no 28 day waiting period.
[Nov/15 POL's no longer exist.]

Once it is online the application will show up as in the "processing" stage, which means it is sitting until someone at CFC reviews the application looking for missing information. When that phase is complete it is listed online as "in progress" which means in a queue for someone to contact the applicant and references.

The reason you want to get your app. online and into the processing stage is that until you do that it is just sitting in a pile somewhere, yes the clock has started for the 28 day period but nothing is being done with your application. Better to get it into the system.

If any information is missing your application gets put in another queue and sits until someone mails you a standard form letter that indicates you must contact CFC by a certain date or your application will be dropped. The process of sending this letter out can take 10 days plus another 4 or 5 for it to be delivered if you live in the west.

If you haven't been contacted by CFC after a few days into the processing stage, give them a call and inquire if there are any deficiencies or missing information. If there is a missed question you can provide that missing information to them over the phone. They may then offer to transfer you to have an interview conducted on the spot. Again, you need to ignore the message that tells you not to check on the status of your application until 30 days have elapsed.

Once your phone interview is done, ask them for your file number and then have your references call in (toll free 1-800-731-4000) with that file number to do their interviews.

After all the information is confirmed and interviews are complete the appropriate provincial CFO is responsible for actual approval.

[If you live in Alberta you can call the CFO office immediately (same toll free number as CFC) and inquire about the status and there is a good chance they will approve it over the phone. Alberta CFO does not take calls on Wednesdays, that is processing day so plan around that if you can.]
[Nov/15 The Alberta CFO is unlikely to expedite your application, the current practice is to delay it as long as they can.]


[For Ontario residents: you can send in your application before you get your stamped CFSC firearms course results back from the Ontario CFO and get the 28 day waiting period started earlier than if you wait and attach the results to the application. Questions 20(a) and (b) each have a box to check if the exam results are enclosed, so you would just leave that blank. Probably also worthwhile to include a note that exam results will follow. The 28 day clock starts once the application is received by CFC. If you wait until you get your 'stamped' safety course report(s) back you have added that to your waiting period, and it is often about 6 weeks.]

Once your application is approved by your provincial CFO the CFC will print the licence and mail it to you. Normally Friday is the day that all printing and mailing is done. If you check online and see the message:
"Current Status: Your application has been processed and your licence has been issued. If you have not received your licence within 2 weeks please contact the Canada Firearms Centre Toll Free number. (1-800 731-4000)" then congratulations.
Depending on the day it is approved there may be a delay until it is printed and the mail system means it can take another week to arrive.

In the meantime you can contact your provincial CFO and ask for your PAL number. Even the Ontario CFO gives out this information.

Other info:
Send in an original signed application, not a photocopy.
Use Form CAFC 979 for a renewal of a PAL or POL.
Use Form CAFC 921 for a new PAL or if your PAL has expired.
Form 921 requires exam results and two references which form 979 does not require, so make sure you renew with Form 979 well before your PAL expires.

If you have lived with a conjugal partner for a year or more they should also sign the application as a spouse, if they don't they will be contacted by CFC to see if there are any concerns and this will delay the approval process.

Finally, if you are applying for a restricted PAL tell your references why you are doing so, namely target shooting since Canada does not permit carrying restricted firearms for self-defense except for very limited cases. There have been some recent interviews where the reference has been asked to speculate why the applicant is applying for an restricted PAL and whether or not it is for self-defense, so best to have your reference prepared to answer such speculative questions correctly.
funny how this is still a top thread. 15 years later gov isnt any more efficent
 
It was fast !! I filled up everything on the the website December the 5 and it said that they must wait 28 days before issuing my PPA and Monday it was here !
 
Completed mine online Aug 19, 2024 and references did their part same day, as noted previously. I am STILL WAITING and was told YET AGAIN when I called that if I haven't received it by end of February, so over 6 months later, to call them and they'll see that they can do... Yet someone applies in December and has it already?!?

Guy at one of the LGS said it all depends on whose "desk" your application gets dumped on. Said some of the processing folks stay on top of it and some just don't seem to give a crap how long it takes them to get around to approving them... Ridiculous.
 
Finally was approved on Monday, so over 5 months of wait, but at least that part is done. Now the card has to come in the mail... He said it should be here inside of 2 weeks. Hopefully it's here by the long weekend
 
For both of my PAL applications I got them same day when I simply asked them about my application, really recommend calling for sure. Or if you're at a gun show go talk to the people who do the references, I went up there and talk to one of them, and they pulled my application up, and I was expecting them to tell me when I'd expect to get my licensee accepted, but instead they processed it right there, and wrote down my firearm license number and told me that as of that day I could buy a NR firearm! I did the same thing expect over the phone with my restricted PAL, I had to call twice, reason I called was because I got a notice in the mail while on vacation that there was missing information for my application. The person on the phone said something how my license should get accepted soon. I waited a few days then called back, then the person on the phone connected me right to the province I live in to their firearms officers, and they accepted my R PAL application right on the phone. So yeah, definitely do call, and all this happened not too long ago, I got my NR license in 2023, and then my R Pal later on in the year.
 
I completely agree with everything that you wrote here, calalta. In fact this is exactly what I did with my application and as far as I know neither my references or I got calls for interviews. I called once to check my application status, and the next day my application was available on the CFC website. I called again 2-3 days later and was told on the phone that they had all of the information they needed, that my application was finished, and at the end of the mandated 28 day waiting period, I would be getting my licence. Be polite, but be persistent, and you will most likely cut down on the amount of time your application spends sitting on someone's desk before it's processed.

Niksa
That sounds like solid advice.
Will be on em. Nicely.
 
Physically received mine, finally, on March 3rd. So it was about 6½ months from online application and reference checks (Aug 19th). This includes me checking in by sending multiple emails and making a half dozen phone calls. Still took a month from approval in the system on Feb 3rd to receive it in hand. That being said, at least I have it now.
 
Alberta applicant for non-restricted. Took my CFSC Mar 2nd 2025, application submitted online Mar 4th 2025, references all completed their forms Mar 11th 2025, called the RCMP on March 19th 2025 to confirm application status and to make sure my home taken photo was ok, confirmed that it had already processed and sent to the chief firearms office. Fella picked up immediately when I called after getting through the phone menus, called in early afternoon MST. He had me on hold for a bit after I asked about my status, so I'm not sure if he processed it then and there or if it had already been. Still within 28 day waiting period which will end April 1st so remains to be seen whether I pass through the later stage

Much like PR applications and Passport renewals (did one tuesday last week online and had it monday this week), it is very clear to me that federal employees that are computer savvy were moved to the online application processing, and likely processing things faster over and above not having to transcribe paper applications to computers. Strongly strongly recommend submitting online for faster processing. When you call, have your application number and details at the ready, that made my phone call very smooth.
 
Waiting over a year! Bc CFO won’t answer any questions.
Course for non restricted Feb 2024
Online application and signees March 4 2024
Was doing the call in every 4-6 weeks as instructed by the cfo office, last call was January.
It’s now over a year and have heard nothing. I check both government sites to see if anything has changed. Just about to give up and get a bow.
 
Waiting over a year! Bc CFO won’t answer any questions.
Course for non restricted Feb 2024
Online application and signees March 4 2024
Was doing the call in every 4-6 weeks as instructed by the cfo office, last call was January.
It’s now over a year and have heard nothing. I check both government sites to see if anything has changed. Just about to give up and get a bow.
This may sound out of left field, but are you a permanent resident by chance? I've seen a few longer application times like yours be the result of the CFO not being able to get the info they need to approve from the country of origin
 
Waiting over a year! Bc CFO won’t answer any questions.
Course for non restricted Feb 2024
Online application and signees March 4 2024
Was doing the call in every 4-6 weeks as instructed by the cfo office, last call was January.
It’s now over a year and have heard nothing. I check both government sites to see if anything has changed. Just about to give up and get a bow.
Contact your MP and file a complaint with the Ombudsman
 
I completed my course feb 20th 2024 and did my application the same day. Received card in hand around March 1st 2025. At about the 2 month mark I sent an email to the cfo asking about an update. Did the same around the 4 months mark. Around 7-8month mark I called and asked about it and was told to call back in 4-6 weeks. Reached out to my mp and the guy didn’t even respond. Around December I started calling the provincial cfo 1 a week. And then all of the sudden it was approved. Your best bet is to basically annoy them into reviewing your application. Had a few buddies in the same position as me and annoying the cfo got their applications processed quite quickly.
 
This may sound out of left field, but are you a permanent resident by chance? I've seen a few longer application times like yours be the result of the CFO not being able to get the info they need to approve from the country of origin
Born and raised Canadian, I had one check of yes but hold all medical (health and psych assessments) to qualify. Only issue I could see is my background check is a bit difficult as I’m not able to get my medical records prior to being 25. Even through FOIP I can’t get it.
 
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