So my SA20 came today...

This is what it should look like from the distributor. Everything was sealed in their own plastic baggy except for the rifle, which had the furniture swapped:

http://3.bp.########.com/-nPXXKxwq0RY/VB0GbAySZBI/AAAAAAAAU3s/MYcN2q5izjE/s1600/P9195093.JPG

http://4.bp.########.com/-SH2t1PoCF8M/VB0Gay5TtGI/AAAAAAAAU3o/qmt5kgpnfK0/s1600/P9195097.JPG

http://3.bp.########.com/-kd4ym_5RqC0/VB0GgyyQUCI/AAAAAAAAU34/H7C91Z4jjyo/s1600/P9195102.JPG

http://2.bp.########.com/-SVDSR3igo5A/VB0Gl-KyiJI/AAAAAAAAU4M/_cK3PPGER-I/s1600/P9195104.JPG

If you bought it from a retailer, that could explain why the mag was loose and the BUIS was left in the up position. Either way, I personally would not be happy with that and would contact the vendor. Was your rifle on sale for being a floor/demo model? If not, I would probably request one that’s BNIB or ask for some sort of rebate for getting a floor model with blemishes.

Some people may give you a hard time and say it’s a tool, not a Rolex, but you paid your hard earned money for it. I would beat on my C7A2 if I had to, but I will baby my personal SA20.
 
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Mister Donut said:
This is what it should look like from the distributor. Everything was sealed in their own plastic baggy except for the rifle, which had the furniture swapped:

http://3.bp.########.com/-nPXXKxwq0RY/VB0GbAySZBI/AAAAAAAAU3s/MYcN2q5izjE/s1600/P9195093.JPG

http://4.bp.########.com/-SH2t1PoCF8M/VB0Gay5TtGI/AAAAAAAAU3o/qmt5kgpnfK0/s1600/P9195097.JPG

http://3.bp.########.com/-kd4ym_5RqC0/VB0GgyyQUCI/AAAAAAAAU34/H7C91Z4jjyo/s1600/P9195102.JPG

http://2.bp.########.com/-SVDSR3igo5A/VB0Gl-KyiJI/AAAAAAAAU4M/_cK3PPGER-I/s1600/P9195104.JPG

If you bought it from a retailer, that could explain why the mag was loose and the BUIS was left in the up position. Either way, I personally would not be happy with that and would contact the vendor. Was your rifle on sale for being a floor/demo model? If not, I would probably request one that’s BNIB or ask for some sort of rebate for getting a floor model with blemishes.

Some people may give you a hard time and say it’s a tool, not a Rolex, but you paid your hard earned money for it. I would beat on my C7A2 if I had to, but I will baby my personal SA20.
Click to expand...

Well said
 
Hey all,

I have decided that the condition of the rifle is unacceptable, and have contacted the vendor and am currently awaiting their response. I was unaware it was a floor model when purchasing (if that was the case), and even so, given the collectibility and price of the rifle, you would think it would still be handled carefully and with respect. I am still reluctant to post which vendor, but pending the outcome of my inquiry regarding the situation, I may just have to let you guys know.

Unfortunately I ordered online because at the time of purchase they had a competitive price, and three local stores were out of stock. Might have to rethink that strategy next time.

Thanks everybody for reinforcing what I already thought was not okay.

Tarrantula
 
lone ranger said:
yikes ! What were they thinking. We all know how GENTLE Canada post is with our packages LOL.
Click to expand...

Yep, that's why I ask them to put fragile stickers on everything that I ship.. fragile or not. I have no idea if the fragile stickers stop the workers from throwing them around any less but it's worth the chance.
 
Post who the dealer is. Regardless on the outcome, the dealer should be named. There is no excuse for a loose mag.... you know that's going to scratch things up.
 
Looking at pic #9 in the OP. If that little white tag came with [or attached to] the rifle, I'd wager you got the floor model.

Were all the extras and the swag items present?
 
Tarrantula said:
All the extras were present, and it came in the CC box. I would agree with the comment about the little white tag...

Ok I will spill the beans.....it was........Wanstalls
Click to expand...


Thank you for that, you have put many minds at ease; mine included.

Hopefully Wanstall's steps up and makes it right.
 
Mister Donut said:
This is what it should look like from the distributor. Everything was sealed in their own plastic baggy except for the rifle, which had the furniture swapped:

http://3.bp.########.com/-nPXXKxwq0RY/VB0GbAySZBI/AAAAAAAAU3s/MYcN2q5izjE/s1600/P9195093.JPG

http://4.bp.########.com/-SH2t1PoCF8M/VB0Gay5TtGI/AAAAAAAAU3o/qmt5kgpnfK0/s1600/P9195097.JPG

http://3.bp.########.com/-kd4ym_5RqC0/VB0GgyyQUCI/AAAAAAAAU34/H7C91Z4jjyo/s1600/P9195102.JPG

http://2.bp.########.com/-SVDSR3igo5A/VB0Gl-KyiJI/AAAAAAAAU4M/_cK3PPGER-I/s1600/P9195104.JPG

If you bought it from a retailer, that could explain why the mag was loose and the BUIS was left in the up position. Either way, I personally would not be happy with that and would contact the vendor. Was your rifle on sale for being a floor/demo model? If not, I would probably request one that’s BNIB or ask for some sort of rebate for getting a floor model with blemishes.

Some people may give you a hard time and say it’s a tool, not a Rolex, but you paid your hard earned money for it. I would beat on my C7A2 if I had to, but I will baby my personal SA20.
Click to expand...


I purchased a SA15.7 IOP from Korth and a SA20 from a site sponsor and they BOTH came packaged exactly like this.
Something is definitely up with the packaging of the OP's rifle.
 
Hmm that's what I feared, thanks POML. I am eagerly awaiting a reply from the dealer. Unfortunately I can't seem to see any more SA20 on their site.
 
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Well I hope they fix this, I would certainly be disappointed paying that amount of cash and getting it damaged and shipped like that.
 
Not a justification, but I know they have had some changes in their shipping department and have been training new staff, it's affected more than shipping as they adjust (I've been waiting over a week ~ for replies to email) , when any 'smaller' shop has changes in key staff it seems to take a bit to straighten out but with this dealer I'm sure they will make it right!
 
I am hopeful. I have heard good things. I understand where you are coming from about the staff, however it is unfortunate the value lost on the rifle is much much more than the wages they would have lost to properly package and ship it in the first place.
 
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Looks like that box went through some trauma along the way.... I have no doubt the vendor will take care of you.

Sounds like you have not yet talked with them?
It's nice to give the people directly involved the bad news first...... and give them a chance to come up with a solution to the problem.
 
Take it out to the range shoot it, it is a service rifle the Canadian Forces have been dragging all over the middle east. You bought it because they have a good reputation of a tough and soild rifle. if you use it like it meant to be used, soon enough a bit of blemish will be the least problem you have to worry about, just call it " being man handled" ;)
 
Can-down said:
Looks like that box went through some trauma along the way.... I have no doubt the vendor will take care of you.

Sounds like you have not yet talked with them?
It's nice to give the people directly involved the bad news first...... and give them a chance to come up with a solution to the problem before the torches are lite!
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I am still awaiting their reply to my email. That is why I was hesitant to release the name of the vendor so soon, as I knew the CGN lynch mob would be out in full force in no time, and wanted to see what would happen first. Like I said I am hopeful they will take care of me, as I have heard good things about them. As of right now there are no hard feelings toward them whatsoever.
 
hbean said:
Take it out to the range shoot it, it is a service rifle the Canadian Forces have been dragging all over the middle east. You bought it because they have a good reputation of a tough and soild rifle. if you use it like it meant to be used, soon enough a bit of blemish will be the least problem you have to worry about, just call it " being man handled" ;)
Click to expand...

I know it is really nothing in the grand scheme of things, but this the most money I have ever spent on a firearm (aside from my 15.7), and given the exclusivity of it I actually bought it not to beat up, but to keep in great collectors shape. I have a Norc AR to run hard and beat up :d
 
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