Wah, it's so hard to load boxes on a plane or truck. It's also their unwillingness to improve themselves or their process. Go look for how to file a complaint on their site and see what happens. Also they're not a private company, they're a crown corporation. We pay good money for them to run at peak efficiency, not to run on idle.
Sh*t happens, the richmond center was shut down for almost over a week, 1st they stopped working cause of heavy smoke blowing in from Cali, Oregon and Washington then after that cleared apparently someome caught covid there.
If something is not showing up and Canadapost is running then what I do is wait 2 days after delivery to see if any updates, if not I file a claim and then pretty much everytime after I do it gets scanned in a few hours later of not the next day. They must rush to find it when they see its firearm related.