I called 22 times over lunch (BC time) and eventually got in the queue only to get disconnected after about 25 minutes of being on hold. Called 11 more times and got through after 29 minutes of waiting and the nice lady approved my transfer for me. The whole ordeal took less than an hour. I asked if there was any light at the end of the tunnel yet and she guffawed and said there were still “thousands and thousands” of outstanding transfers to process, but that they were “happy” to approve transfers over the phone for people who called in.
So to all you guys who are griping about calling in and “jumping the line,” get over your unrealistic sense of fairness and just take an hour off work and pick up the phone. You don’t live in Ontario, you don’t HAVE to wait until November 2037 to get your transfer approved.