Tried calling right at 9am today, after 30 times of sorry we can’t take your call I took a break. Then I decided to give it another shot just before 11:30 Another 26 calls, on hold and cut off a couple of times I finally got through after 19mins on hold. Was able to get one approved 603###x, Was just happy to actually get through and have one approved which I’m transferring to a family member who just got their RPAL, otherwise I wouldn’t have bothered, they definitely don’t make it easy. Still have a couple 603###x pending and I don’t think they will be approved for awhile.