Used the mail in way. They received my applications August 30. Last week a clarification needed from me ( mistake I made ) and now onto the BC local officer. So even the mail in instead of phone in is working nicely. Family 12(3) transfers on prohibited Pre 1946 stuff.
Mail-in here as well, ON-ON.
They received it Aug. 4th and last week, I sent an email just to ask if they could give me a reference number so I would have a idea based on google spreadsheet transfers....but no.. no reply as of today.