got one approved this morning the last one finally. 25 min including the chat. now the wait for shipping.
I'm getting disconnected when i try the 9530 extension... not sure if i am doing anything wrong with 1 of 2 messages:
- they are closed, and it hangs up
- they cannot take my call, and it hangs up
So i call the 4000 number, hit 1 for english, hit 1 if i know the extension then enter 9530
Is that how you accessed their lines? Did you have to try multiple times as well?
EDIT - ok yeah i just kept retrying and got through to hold and speak to an agent
was on hold for about 25 minutes before someone pickedup
after they took my call i just gave them the reference number (with info verification) and they went straight to work by putting me on hold for a few minutes
and then approved and got the approval notice directly in my email on the spot
5993### from Aug 11
Ontario business to BC private
really ridiculous we have to resort to this...