White blemishes on 'brand new' Colt Canada MRR 16

OP, in spite of the digital drivel asserting you are being unreasonable, you are not. Are the blemishes just something that can be scrubbed off? I'm assuming you've already given it a go. If so then clearly the finish is inconsistent, why? Working on the assumption that the surface treatment is important (duhh...), and its inconsistency may equal unprotected metal I think that this can only be described as a Defect. The only reasonable response from FOC would be send it back, if it is actually cosmetic give the OP the choice of having it sent back to him, or sent on to Colt Canada on the OP's dime to see if they feel it needs "repair"...full stop. Anything less is lifting that middle digit. This is a high end rifle after all, not meant for everyman, it's not unreasonable to expect a consistent surface finish, and if it's not, at the very least have the Manufacture inspect it to ensure it will do what it was designed to do, protect the underling material...

Did you look at the pictures? I find it very hard to imagine how anything in those pictures could be even remotely considered to be something other than cosmetic.
 
Like others, I use my working rifles for competition, so they get a beat up quickly. I wouldn't sweat it if that is your intended purpose. That said, I'm fastidious when it comes to my collectibles.

Seems a little weak that the retailer wouldn't look after you as you report. Looked at their website... Interesting that there is no policy listed under "Orders/Returns", only a contact box. I also note that they profess "World Class customer service" as point 4 of 10 why you should deal with them...

Good luck!
 
I agree that it sucks goats milk when we fork out hard earned cash to get stuff that doesn't hold up to our expectations...

I hear yha brother...

I bought 4 new Remington rifles over the last 5 years,,, the coating is pretty much gone,,, as expected since they are bottom basement rifles...

So I shoot the barrels off them to replace with SS,,, then I'll buy some cheap metal anti-oxidizer,,, to metal primer,,, and paint to slow down the rust...

At one time i had a safety queen rifle,,, one day i took the plung into the gum-ball with it,,, then I realized I like the look of well worn out,,, nicks and scratches add character,,, then a person can clean it up later on when its time to send it to the next owner...

Kind of a waist of time since they are going to put some mileage on it as it will look like the way you had it when it way finally broke in... ha...

Yuppers,,, nicks and sctarches from 4@!!,,, faded out optic and a well weathered sling...

Your situation sucks,,, i hear yha...

I would write a real nice letter expressing my concerns in a positive fashion,,, the positives,,, the thrill and excitement when you first unboxed it... the ideas of good times as you spent good funds to have such a fine rifle in your collection... nothing wrong with sharing your dream...

I'd also add in the part about a few things that caught you off guard after test driving over the last few days,,, wize to use subtle but disheartening words to express this part...

Then Id rap it up with a thankyou for your time,,, this is just a heads up to let you know about my new rifle and how I'm thinking about fixing some of this my self unless you can assist me in some way...

Thanks again...


PS: I could care less how other folks go about resolving issues in the world of puzzels,,, its only fair to share your likes and dislikes when forking out good funds that we work hard for to get ahead and have nice stuff at the end of the day...

Always more wrong then right brother...

Cheers form the North
 
forgive my ignorance, I haven’t had a chance to read all the replies here...

I noticed this MRR isn’t 5.56MM marked. Mine was... I know there was a run of lower receivers that weren’t marked but I understood them to be sold as receivers only...

Could the OP advise if he still has the box this rifle came in and if it has Colt Canada’s product sticker on the end? Just wondering if this is a Frankenstein gun sold by a retailer by pairing a CC receiver to an MRR upper at the store. If so, I’d also be wondering if it’s possible it’s not a factory assembled lower... I could be wrong but I don’t think the run of stripped receivers were 5.56 marked either... Can the OP post a picture of the steaking of the receiver extension nut? CC factory steaking is unique there.

For the record my MRR came absolutely flawless, shipped in a sealed box, with CC stamps, a large decal sticker on the top, and a product sticker on one end with the model and matching serial...
 
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forgive my ignorance, I haven’t had a chance to read all the replies here...

I noticed this MRR isn’t 5.56MM marked. Mine was... I know there was a run of lower receivers that weren’t marked but I understood them to be sold as receivers only...

Could the OP advise if he still has the box this rifle came in and if it has Colt Canada’s product sticker on the end? Just wondering if this is a Frankenstein gun sold by a retailer by pairing a CC receiver to an MRR upper at the store. If so, I’d also be wondering if it’s possible it’s not a factory assembled lower... I could be wrong but I don’t think the run of stripped receivers were 5.56 marked either... Can the OP post a picture of the steaking of the receiver extension nut? CC factory steaking is unique there.

For the record my MRR came absolutely flawless, shipped in a sealed box, with CC stamps, a large decal sticker on the top, and a product sticker on one end with the model and matching serial...

I made this point earlier. It came in this partly ripped box. Does this look like your box? Also it came with a magazine package without the magazine in it (red bag).

QRxecmR.jpg

DvQntgj.jpg
 
I made this point earlier. It came in this partly ripped box. Does this look like your box? Also it came with a magazine package without the magazine in it (red bag).

QRxecmR.jpg

DvQntgj.jpg

It’s similar, the decal on the top is different but I don’t think that’s a big deal. Is there a information sticker at either end of that box?? And can you post a picture of the steaking of the receiver extension nut? It’s the nut that holds your buffer tube assembly on. The receiver end plate will be steaked into a recess on that nut. Colt Canada’s factory steaking is very unique and that will tell if it was assembled at the factory or if this was put together with a stripped lower somewhere else...
 
Lol ....




Hello,

I just got my CC MRR 16" and I did the first cleaning today. I noticed these white blemishes all over the rifle, which are bothering me, since I expected a perfect finish for a $2800 gun. Can you guys please take a look and see if I should be worried / if it's a big deal?


Pictures: https://imgur.com/a/P9CCeLe

Please let me know what you think!

Cheers,
1689

EDIT: The rifle was purchased from Firearms Outlet Canada, which are refusing to allow me to return it, despite me never having fired it and reporting the finish issue to them a mere two days after I received it.
 
Did you look at the pictures? I find it very hard to imagine how anything in those pictures could be even remotely considered to be something other than cosmetic.

Agreed, BUT a picture isn't the same as having it in your hand. I don't see enough detail in that picture to claim it's a problem, or not.

I wonder how many guys who say it's no biggie would loose their minds if their new Car showed up with blotches in the paint, or stains on the upholstery.

It would be downright stupid not to call CC and spend 10 minutes discussing it.
 
I really wish gun shops would state their return policy on there websites and receipts. That way we don't see threads about rifles with dandruff that could be fixed with a black sharpie and how a gun shop screwed them.

Every single new firearm I have ever bought has had a visual flaw or flaws in it. My eye may be discerning but I just suck it up and move on.

When majority of people do this, finish quality from a manufacturer usually gets worse over time on their products because they will always be trying to see what they can get away with to cut costs and still meet the same sales numbers
 
Agreed, BUT a picture isn't the same as having it in your hand. I don't see enough detail in that picture to claim it's a problem, or not.

I wonder how many guys who say it's no biggie would loose their minds if their new Car showed up with blotches in the paint, or stains on the upholstery.

It would be downright stupid not to call CC and spend 10 minutes discussing it.

Cars and guns, apples and oranges. But to your point, if you bought a brand new lav-25 and noticed a few flaws in the paint, would you think it was a big deal? Customer: “For $1 million I expected a perfect finish!”. General Dynamics: “Uh, sir, it’s an armored vehicle.

Let’s put this in perspective. If the op posted that his brand new $2800 cc ar didn’t shoot .25” groups at 200 would you suggest he have a 10 minute discussion with Colt Canada? Not likely because, well, if you want a rifle that does that you probably should have gotten something else. Same goes for impeccable gun finishes.

This is a case of disconnect between customer expectations and the reality of a company that makes rifles for war. And I would argue the customer in this case has somewhat misplaced expectations. Why did the op buy a cc rifle? Ask anyone why Colt Canada rifles command a premium price and they will tell you it is because of the battle-proven dead-nuts reliable pedigree. It’s not their reputation for perfect finishes. Not to mention the fact that up until a few years ago civilian cc rifles simply couldn’t be bought for any amount of money.
 
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Lol, If im not happy with it, and a good portion of this thread agrees with me, then I think it's just what the customer is willing to put up with in terms of cosmetic issues. If it had huge gouges on the receiver would it also be a non-issue? If you would answer no to that, then we can agree that the line lies somewhere between a tiny speck of bare metal exposed and huge gouges. Where, exactly, that line lies depends on the customer. The rifle has multiple spots where the anodization is thin or non existent, which are hard to see in photographs but the largest specs are still visible. That is something I am not happy with, and if I had seen the rifle in person I would have definitely bought myself a different gun.

More to the point, if I am not happy with my purchase, I don't see why they can't allow me to return it...those who dont mind/care as much about the finish of their rifles would be more than happy to buy it presumably.
 
Lol, If im not happy with it, and a good portion of this thread agrees with me, then I think it's just what the customer is willing to put up with in terms of cosmetic issues. If it had huge gouges on the receiver would it also be a non-issue? If you would answer no to that, then we can agree that the line lies somewhere between a tiny speck of bare metal exposed and huge gouges. Where, exactly, that line lies depends on the customer. The rifle has multiple spots where the anodization is thin or non existent, which are hard to see in photographs but the largest specs are still visible. That is something I am not happy with, and if I had seen the rifle in person I would have definitely bought myself a different gun.

More to the point, if I am not happy with my purchase, I don't see why they can't allow me to return it...those who dont mind/care as much about the finish of their rifles would be more than happy to buy it presumably.

Yep I get it. A few people agree with you, most do not. It’s your money, your rifle, and your thread asking for people’s opinions. Hopefully things get resolved to your satisfaction.
 
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When majority of people do this, finish quality from a manufacturer usually gets worse over time on their products because they will always be trying to see what they can get away with to cut costs and still meet the same sales numbers

Yeah, we know you'll be binge browsing "finish flaws" threads for the next few years to input your professional opinion and pump the OP's about how bad they should really feel about those damn finish flaws.
 
I see some little white spots, is it what you are referring to?

It looks like the area was not properly prepped entirely before anodization, and anodization did not occur in those spots.

If this is "inside" the upper receiver, I will return it right the way. The holes in anodization will be the weak spots and the wear will gets bigger and bigger really fast, once the BGC starts moving on it. I have experienced this in the past. This may mean there was some deficiencies in the prepping before the anodization.

But if this is outside on the lower, it probably won't get any bigger as they are now.
 
Lol, If im not happy with it, and a good portion of this thread agrees with me, then I think it's just what the customer is willing to put up with in terms of cosmetic issues. If it had huge gouges on the receiver would it also be a non-issue? If you would answer no to that, then we can agree that the line lies somewhere between a tiny speck of bare metal exposed and huge gouges. Where, exactly, that line lies depends on the customer. The rifle has multiple spots where the anodization is thin or non existent, which are hard to see in photographs but the largest specs are still visible. That is something I am not happy with, and if I had seen the rifle in person I would have definitely bought myself a different gun.

More to the point, if I am not happy with my purchase, I don't see why they can't allow me to return it...those who dont mind/care as much about the finish of their rifles would be more than happy to buy it presumably.

Are you sure these "white spots" are missing anodization and not just something that ended up above the anodization on the spots? If it's legit missing finish. That can be a corossion issue and can be warrantied. Otherwise you might get told to go away by odell.


As for cutting corners to get away brian46 that would be unlikely of cc. They dont need the civvie sales. The tiny amount of rifles they put out to us generates a fraction of their revenue compared to contract guns. Reducing qc for a miniscule batch makes no sense.
 
Colt Canada doesn't anodize. Even premium brands out in the US have anodization issue from time to time, especially when it was done outside.

The people in the factory mostly just eye ball the items quickly when they come in, no ones does any special control other than counting on the quality control of their contractor when it comes to finishing. You can't expect anyone using a magnifying glass on the surface of each part.

I don't think anyone wants to pay the price of having every item inspected with a magnifying glass, unless this is a 400 million space vehicle when lives are at stake and there is only one mission to go.

Are you sure these "white spots" are missing anodization and not just something that ended up above the anodization on the spots? If it's legit missing finish. That can be a corossion issue and can be warrantied. Otherwise you might get told to go away by odell.


As for cutting corners to get away brian46 that would be unlikely of cc. They dont need the civvie sales. The tiny amount of rifles they put out to us generates a fraction of their revenue compared to contract guns. Reducing qc for a miniscule batch makes no sense.
 
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I see some little white spots, is it what you are referring to?

It looks like the area was not properly prepped entirely before anodization, and anodization did not occur in those spots.


This is actually what I thought I saw, hence my comment about using it in a harsh environment. My recent experience with all the Photo Interpreters on CGN made me self police my comments, esp. since I have pretty much zero knowledge of Aluminum Surface Treatments. Pictures rarely show the whole story, and why we should let the OP contact CC without our attempts at shaming him for having the gall to ask for a consistent finish on his $2800 rifle

Also comparing this to any other consumer item that has a surface treatment to protect the underlying material is accurate, not "Apples and Oranges". A car has paint to protect the underlying steel, the fact that it looks nice is secondary.
 
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This is actually what I thought I saw, hence my comment about using it in a harsh environment. My recent experience with all the Photo Interpreters on CGN made me self police my comments, esp. since I have pretty much zero knowledge of Aluminum Surface Treatments. Pictures rarely show the whole story, and why we should let the OP contact CC without our attempts at shaming him for having the gall to ask for a consistent finish on his $2800 rifle

Also comparing this to any other consumer item that has a surface treatment to protect the underlying material is accurate, not "Apples and Oranges". A car has paint to protect the underlying steel, the fact that it looks nice is secondary.

This is exactly what it was. I took it to my local gun store and they said the same thing.

I contacted FOC and they said I can return it (hallalujah). They're sending me a label for it.
 
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