Wholesale is a disappointment
The north side store seems to have a bit more inventory, but good luck getting any expertise. You have to know exactly what you want because they can't tell you nor are interested in looking.
I agree with that one. I find WSS to be one of those places you MUST know who to ask and who to get help from. There is a younger guy working at the Northside Edmonton store in the gun and optics areas who I like to deal with: while most of the older employees have an attitude problem. The southside has inexperienced people but at least I get help without an attitude.
It used to be that on almost anything WSS was cheaper than anywhere else, but not any more: prices at places like P&D are so close it doesn't matter any more. Occasionally due to volume buying WWS has something cheaper
IF they have it! I would much rather go to somewhere like P&D where I seem to find excellent service.
It also makes me mad when you look at the WSS or Cabela's US site and see so much more stuff. I'm not talking about high capacity magazines and stuff like that: I'm talking about more reloading supplies, clothing and so on. The US site will have 900,000 items (
made up number for example) while the Canadian website has 400,000 items and only 200,000 are in stock, and the store is lucky to have 150,000 items.
For a gift for a friend I once had a leather belt slide (that held both 12ga and 45colt) on order for 3 years: the WSS customer service rep would always tell me that the system said their supplier had shipped it to Calgary. I had finally forgot the damn thing until one day I got an e-mail to say the order was cancelled by their system: the manufacture's goods were removed from the website. I was never charged for it in the end but I never once got an appology or a reason for the failed order.
I called to order a press they said they cant order from other stores because they are doing inventory
I called the southside Edmonton WSS last weekend and had them do a stock check on something and I was told the Northside store had the last one. So I went to the northside Edmonton WSS to pick it up (they had it, surprise!) but thought to inquire about something else. They didn't have it (no surprise) so I asked if any other stores had stock and they said that their ordering and inventory system was being totally re-done over: they would not be able to check stock on anything for two weeks. Maybe true, maybe a lazy clerk. I don't know.
Was looking for a H&R Varmint rifle, spoke to WSS and Cabelas.
WSS said they had one in Calgary (I'm in Edmonton) and they could get it shipped up. It would take 4 to 8 weeks!
I have always been told that shipping between stores was "when they had a truck full". I said that could takes months and their reply was, "then pay for shipping off the website."
I was also looking at an item in their catalogue once and when their system didn't even have it I was told that, "you can never trust the US idiots that made this catalogue" by one of their own staff!!!
Well, there's my longest rant in a while: sorry CGN'ers!!
Overall, disappointed.
