Wolverine = great customer relations.

Brianma65

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Friday I received my new XCR-L, got home ,open it up. No mag in there,no prob as I have 10 lar mags. I called wolverine and told them ,I didn't get a mag,Brent apogized and told me he'd get one out to me. Anyway this morning ,the foam fell out of the case and low and behold ,there was the mag and manual. As there is a 3 1/2 hour difference ,I had to wait a while before I could call and tell wolverine that I had found the mag. Anyway ,I finally called and explained the situation, was then told that a new mag was already shipped out to me ( fast). I then said I would ship it back but was told not to worry about it,to keep the extra mag. Now I'm not sure what a 30 rnd mag costs, but that is what I call customer relations. With service like that ,I'm sure I'll be buying many more products from Wolverine. That's how a business should be run,good team there guys.... Brian ...also like to mention,Guy,Ryan!micheal,and Wolfgang... Lol ,dealt with them all ,on one rifle sale.. Thanks guys.....
 
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As far as I'm concerned they are the number one Canadian firearms business. I have yet to see one bad thing said about them.
ya they have a good attitude,and patience with there customers ,goes a long way.there are others on here who are good also, but I find if I'm treated good at one place,I usually stay committed.
 
I often just email Brent when I have a question, need something I can't find on the site, have a question, or sometimes just to see if anything interesting is coming in

Good guy. Good outfit
 
Wolverine are great people. I'll always remember how they chimed in and replaced that guys VZ-58 that was butchered by a "gunsmith" who removed the barrel then re-installed it with a set-screw.

:D
 
Don't get me wrong,I spent a lot of money there, but at least they appreciated it and had the patience to listen to my beginner questions. The extra mag,though not overly expensive , says a lot about them.....and it made my day even better..after all ,who don't like free mags :)
 
Wolverine Supply have been getting my business for the last 11yrs and they are almost the only place I order from because I absolutly love their customer service and ways of doing business.

I used to be in Brandon and used to drop in, now in QC and still order from them and highly recommend them to anyone interested

Great job Wolverine Supply
 
amazing service and FAST replies every time you send them an inquiry about anything really...
 
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