Fustrating to say at the best of times. Even if you call them or online chat to check stock 9 times out of ten they cant find it or dont have it. Last week I was waiting in the horedous line at the calgary gun counter and heard their "Catologue" people talking.
"computer says 19 in stock"
"Well I can't find them"
"But the computer says 19"
"Well they aint there"
"go look for them again it says there there"
"No you do it"
"Ah the computer is so f'd I'm not going to bother"
"What should I do about it?"
"Back order it"
Then I get to the counter they dont have a single thing I want. So I pick up a mtn case and head to the tills. 4 people standing around and not one till open not one person asks if they can help. So I set the items on the counter and continue out the door. and go to TSE.
WSS has a problem with stock control. Their website has items that have descriptions and pictures coppied of the RCBS site and a title that says it is a lee product. You can even see RCBS in the picture of the "LEE" Case trim pro. I am sure this is a major cause of their stock issues as not one of their drones is going to say I couldn't find the lee trim pro but there is a RCBS one there though, Lets figure this out. I found 8 items like this and sent them an email pointing it out. They changed the sight but it wont fix the over all problem in the store.
After this I went to TSE because I heard they have a new reloading section in the store. Wow great selection of bullets on a shelf where you can see everything your self pick it up and walk to the till. Also 2 people asked me if they could help me! I don't know if they so mail order but I hope they do!
I do buy most of my stuff from the guys here in town since their prices are, for the most part, competative with WSS on reloading componets but I was in Calgary for an appointment and had some time to kill.
I have bought from Mystic Precision and had great results as well.