Is it really worth shopping at this store? TENDA

On June 11th I just spent 450$ on a variety 9mm ammo 12 boxes total (I wanted to do some testing) and just realized they have dinged me on one box. The number of boxes was correct (that’s is what I have counted) but on the receipt, I noticed one box as a Value box which is not even in stock.

What is strange their value stock is more expensive than 2 x50 rounds boxes.
FEDERAL AMERICAN EAGLE 9MM 115 GR FMJ BOX OF 50 – 18.99$
https://www.gotenda.com/product/federal-american-eagle-9mm-pistol-ammo-115-gr-box-50/

Their “value” pack is out of stock, I’m not sure who would buy that?
FEDERAL AMERICAN EAGLE 9MM 115 GR FMJ VALUE PACK OF 100 – 39.99
https://www.gotenda.com/product/federal-american-eagle-9mm-115-gr-fmj-value-pack-of-100/

20$ 50 rounds is not much, but I have a strange aftertaste, when I was being cashed I was still looking at the stuff (targets and some mags) and let the guy do his work, I will be watching them next time like a hawk. I’m not sure how you can make mistake like that when you scan the boxes. All the savings I thought I got by not shopping in the store closer to me are gone.

I remember a cashier at a grocery store did that to me, too. I went online to trash the store for many months because it must have been intentional.
 
Good prices but they always charge extra to ship long guns and ammo.

Actually, it's all things. I recently purchased two mags and a few knick knacks.. and they wanted another $10 to ship. I'm not that remote, just outside of Halifax. Didn't have any guns or ammo in the purchase. Last time I purchase there.. they don't have free shipping at all anymore. A long with the long wait times, and sketchy things as of late.. i'll find another retailer to purchase from.
 
On June 11th I just spent 450$ on a variety 9mm ammo 12 boxes total (I wanted to do some testing) and just realized they have dinged me on one box. The number of boxes was correct (that’s is what I have counted) but on the receipt, I noticed one box as a Value box which is not even in stock.

What is strange their value stock is more expensive than 2 x50 rounds boxes.
FEDERAL AMERICAN EAGLE 9MM 115 GR FMJ BOX OF 50 – 18.99$
https://www.gotenda.com/product/federal-american-eagle-9mm-pistol-ammo-115-gr-box-50/

Their “value” pack is out of stock, I’m not sure who would buy that?
FEDERAL AMERICAN EAGLE 9MM 115 GR FMJ VALUE PACK OF 100 – 39.99
https://www.gotenda.com/product/federal-american-eagle-9mm-115-gr-fmj-value-pack-of-100/

20$ 50 rounds is not much, but I have a strange aftertaste, when I was being cashed I was still looking at the stuff (targets and some mags) and let the guy do his work, I will be watching them next time like a hawk. I’m not sure how you can make mistake like that when you scan the boxes. All the savings I thought I got by not shopping in the store closer to me are gone.

I have shopped at Tenda in person a number of times and I can see everything is UPC scanned. So I am curious how this would have happened.

Generally these value packs should be less than buying the equivalent amount of boxes, and should be incentive to buy more to save a bit. I have never seen a value pack cost MORE, so that is bizarre. The only thing I can think of here is that they recently raised the cost of the value pack (despite it not being not in stock) and we should see an equivalent increase of pricing of the individual boxes soon. But that's just a guess.

It is also weird because if that went through, they you should have 11 boxes, not 12.

I have bought a number of things in person and a bunch online in the past month and I watch my receipt and compare what I bought like a hawk, and there have never been any discrepancies.

Maybe worthwhile to give them a call and discuss what happened.
 
Shopped in person many times and once via online. No problem ever, everything as anticipated. Canpar, however, just dumped everything on my front step and split despite "signature required" (obviously), but that was a Canpar issue, not Tenda.
 
FFS, it's a tight margin, low staff, high value operation. When you shop a Dollar store do you expect a Nordstrom experience? No.
I bought one of the "like new" Beretta M51 and it very slow to process but it got here and it was as advertised. I emailed them a week after my paperwork arrived to see why it hadn't shipped and they replied next day and shipped it three days later. So slow but not insane in these times and most importantly the condition had not been exaggerated and it was $100 less than several places. On a low priced gun. I'm good.
 
On June 11th I just spent 450$ on a variety 9mm ammo 12 boxes total (I wanted to do some testing) and just realized they have dinged me on one box. The number of boxes was correct (that’s is what I have counted) but on the receipt, I noticed one box as a Value box which is not even in stock.

What is strange their value stock is more expensive than 2 x50 rounds boxes.
FEDERAL AMERICAN EAGLE 9MM 115 GR FMJ BOX OF 50 – 18.99$
https://www.gotenda.com/product/federal-american-eagle-9mm-pistol-ammo-115-gr-box-50/

Their “value” pack is out of stock, I’m not sure who would buy that?
FEDERAL AMERICAN EAGLE 9MM 115 GR FMJ VALUE PACK OF 100 – 39.99
https://www.gotenda.com/product/federal-american-eagle-9mm-115-gr-fmj-value-pack-of-100/

20$ 50 rounds is not much, but I have a strange aftertaste, when I was being cashed I was still looking at the stuff (targets and some mags) and let the guy do his work, I will be watching them next time like a hawk. I’m not sure how you can make mistake like that when you scan the boxes. All the savings I thought I got by not shopping in the store closer to me are gone.



Just an update. I gave them a call and explained the situation, they said if I come in they will solve my problem since i paid cash they can't refund me over the phone, I was going to Oshawa so I dropped in on the way.
They were good and honest, I picked up few other things as well. They gave me a refund for FEDERAL AMERICAN EAGLE 9MM 115 GR FMJ VALUE PACK OF 100 – 39.99 and charged me for box of 50

Those guys are as solid as it gets in my book, I will keep being a loyal customer. Small things like this make me feel comfortable when shopping for bigger items. I will get my next scope from them.
 
It's now officially over two weeks without a single contribution to any Tenda ratings thread.

wth? Tenda rating fatigue?!?
 
Just an update. I gave them a call and explained the situation, they said if I come in they will solve my problem since i paid cash they can't refund me over the phone, I was going to Oshawa so I dropped in on the way.
They were good and honest, I picked up few other things as well. They gave me a refund for FEDERAL AMERICAN EAGLE 9MM 115 GR FMJ VALUE PACK OF 100 – 39.99 and charged me for box of 50

Those guys are as solid as it gets in my book, I will keep being a loyal customer. Small things like this make me feel comfortable when shopping for bigger items. I will get my next scope from them.

Both of those store entries were likely just made a few months apart. A deal in 2021 was a horrible price in 2020 and so on. That's my guess anyway. For example while I'm looking at Type 97s for $1200 I usually end up seeing a $900 one on the same site, just an out of stock remnant from the past.
 
Just an update. I gave them a call and explained the situation, they said if I come in they will solve my problem since i paid cash they can't refund me over the phone, I was going to Oshawa so I dropped in on the way.
They were good and honest, I picked up few other things as well. They gave me a refund for FEDERAL AMERICAN EAGLE 9MM 115 GR FMJ VALUE PACK OF 100 – 39.99 and charged me for box of 50

Those guys are as solid as it gets in my book, I will keep being a loyal customer. Small things like this make me feel comfortable when shopping for bigger items. I will get my next scope from them.



This isn’t really “solid”, it’s kinda bare minimum after a fuss.
 
I ordered a case of 9mm ammo yesterday, around 10 am Bc time, so around 1 PM ON time, saw the free shipping option for over 300$ and was thinking “hmm that seems too good to be true, they will either call me to ask for more money ( the exact case with another cgn dealer last week on a ammo order with “25$ ammo shipping”) or this will just take forever”

By the time I got off work the same day, I already had emails with UPS tracking number and order has been shipped.

Normally I call this good service, but holy $$&&, my industry ( banking ) and every employer I have spoken to in the various industry that banks with me is so short staffed it’s not even funny, and Tenda can still do same day shipping with bulk ammo for free ?!?? HOLY $@!? Good for you, keep up the good work, let the haters hate, your actions will propel your business forward
 
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