johnny the boy
CGN Regular
- Location
- Parts Unknown
Great shooting! How do you like the LMG?
Great shooting! How do you like the LMG?
Anyone have experience dealing with TI for warranty issues? I received my rifle and the right side of the receiver has a considerable bend. I've been dealing with Henry at TI back and forth via email for the past two weeks and he's now essentially telling me to kick rocks...that my issue is "cosmetic" and "within spec" and that they don't agree to a replacement under warranty. Frankly, I don't care if the issue is cosmetic, I didn't pay $1500 to get a bent up rifle.
I feel like I've been scammed. I am a return customer (this isn't my first Type 81 through them) and have spent thousands of dollars on their website. For them to brush off my concerns and then tell me to accept what is an obviously defective unit is extremely frustrating to say the least. I've seen so many people say that TI will take care of you if there is any issue but I have not had that experience so far. I thought for sure TI would agree to replace the rifle, since the issue is so obvious, but they are seemingly trying to wipe their hands of any responsibility here.
I will post the pics again below as I would appreciate any feedback. Is there anyone at TI that I should ask to speak with directly to get some positive resolution? I feel like I got scammed with a defective unit.
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Anyone have experience dealing with TI for warranty issues? I received my rifle and the right side of the receiver has a considerable bend. I've been dealing with Henry at TI back and forth via email for the past two weeks and he's now essentially telling me to kick rocks...that my issue is "cosmetic" and "within spec" and that they don't agree to a replacement under warranty. Frankly, I don't care if the issue is cosmetic, I didn't pay $1500 to get a bent up rifle.
I feel like I've been scammed. I am a return customer (this isn't my first Type 81 through them) and have spent thousands of dollars on their website. For them to brush off my concerns and then tell me to accept what is an obviously defective unit is extremely frustrating to say the least. I've seen so many people say that TI will take care of you if there is any issue but I have not had that experience so far. I thought for sure TI would agree to replace the rifle, since the issue is so obvious, but they are seemingly trying to wipe their hands of any responsibility here.
I will post the pics again below as I would appreciate any feedback. Is there anyone at TI that I should ask to speak with directly to get some positive resolution? I feel like I got scammed with a defective unit.
I looked at a few T81s, is it normal for a slightly canted front sight?
the one i got the front sight was canted a bit to the right
to zero it I had to move the sight so the left side was flush with the edge, so moved it maybe 2mm?
rest of the rifle is straight and it functioned perfectly so meh it is what it is, gotta love made in china![]()
Thread is still going strong. Feels like just yesterday that I ordered, received two bent POS, and sold them. Wow. Time flies!
I purchased two of these rifles, one is straight the other is bent, they both shoot the exact same, I have zero regrets very good value for the money.
Just a heads-up we are fully caught up on all backlogs, if anyone still has any pending issues, please reach out to ensure you are taken care of![]()
Just a heads-up we are fully caught up on all backlogs, if anyone still has any pending issues, please reach out to ensure you are taken care of![]()
Just a heads-up we are fully caught up on all backlogs, if anyone still has any pending issues, please reach out to ensure you are taken care of![]()
Same, would like to pick one up if it’s available againIs there an ETA of the regular stocked or side folding models?
Cheers!
~ Tom