Second account? Haha.
Second account? Now thats funny. You weren't there those day I guess so you really shouldnt weigh in then right? You took a man's issue on a particular day and decided to climb on your soapbox, because that issue was HIS fault? And because you'd never do such a thing right? You're happy with whatever variety of service you get, every day of the week, and never speak with others regarding the experience. Uh huh.
Nope I've never actually had a reason to complain about my experiences in a firearms retailer to date being honest. Probably because 95% of my dealings are with a store in Lloydminster, likely the best in Canada, and they don't give their clients reasons to complain. I dare say a customer would never hear " cut it in half" there, and honestly, any employee there would walk outside with a prospective buyer wishing to test a set of high end bins. It's called proper service and respect
But, not much reason spending time picking apart the argument of a seasoned firearms owner like yourself. I bow to the unending knowledge of an sks owner shooting at a 25 meter indoor range. Maybe next time, butt out if someone makes a simple posting about shoddy service. Did he say it happens all the time? I very much doubt he was trying to ruin a retailers business with one post and "most" who read it could probably discern that. Contrary to your thoughts retailers often use small criticisms to improve themselves. If you weren't so busy jumping in to protect Lil bro you may have figured that out all by yourself.