Frustrating last few visits

homer76 said:
You're surprised someone wouldn't let you walk out the door with a pair of high end binoculars unsupervised given the high amount of retail theft? I bet the employee would be on the hook if you walked away with them. It would take a long time at minimum wage to pay for them.
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Agreed, this is common sense.
I wouldn't dream of asking that especially when staying in the store and pointing them out the windows accomplishes the same thing.
 
beltfed said:
keys and a wallet - I can put together a set of garbage keys and buy a wallet at a second hand shop for $1. That's worth exactly sweet fVck all to the store and not worth the risk of damage or the possibility of the product walking, imho. Want to test them out? Look through the window like everyone else.
I know of no other shop that is willing to let some prospective buyer walk out with a high end product to 'test 'em out'.

Let's pretend the sky is blue in your world and say the salesman let's the OP walk out with the binos. What happens if said prospective customer walks out with the binos in one hand and inadvertently falls down the stairs or drops the binos down the stairs at the entrance to the shop? Did the idiot prospective customer that can't look out window with the binos in the store just buy them or is the store on the hook?

This public complaint has zero merit in my opinion and makes the OP look pretty foolish.
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Man, then you have never shopped in person at Precision Optics. Last time I was looking for high end optics I walked out with 3 sets, each ranging over $3K, no collateral in his hands either. I think that is the time I jokingly asked if I could try them for a few days and then pay for them. He was agreeing to it, but I couldn't push myself to do that. Omer is the man. If you're after a spotter he will usually let you use a tripod as well.

Even at our local Corlanes I see guys regularly outside with spotters and no staff to watch over them.

I guess it sucks to be city folk!
 
byronick87 said:
I don’t think you’re understanding the whole situation. But that’s ok. Arrogance is a gift
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Oh the irony. I understand what you wrote.
To summarize:

You started a ##### fest / pitty party because:
a) you wanted to take some binos out of a store to look through because looking through a window or at something across the shop was not good enough for you, and neither was the fact the store clerk went outside with you, despite the store clerk relenting and allowing you to take them outside the first place. After this affront to your sensibility (how dare a sales clerk stand next to you while you look through a set of binos), you buy them on-line anyhow.

b) You bought a rifle, a scope and rings and are upset that the suggested rings set the scope too high above the bore, without actually recognizing that while 3/8" above bore is not ideal for some, it is still functional, and you take no personal responsibility for exploring the multitude of options that I know for a fact exist in that shop to get something more to your liking.

c) Even after taking delivery of the rifle, scope and rings and undoubtedly mounting the scope in the rings whereby you determined they "were sold to you incorrectly", they offered to give you store credit for a purchase you should be owning up for making in the first place.

The whole situation as I've deduced is that you take exactly zero ownership for any of this and then have the audacity to come on this forum and their page to ##### and complain about it.
If I met you in person and heard this story first hand I would make the suggestion that perhaps you would be better served by fVcking off and find somewhere else more to your liking to shop - perhaps you will find far superior service elsewhere, but I very much doubt it...but you should still fVck off none the same.
 
beltfed said:
Oh the irony. I understand what you wrote.
To summarize:

You started a ##### fest / pitty party because:
a) you wanted to take some binos out of a store to look through because looking through a window or at something across the shop was not good enough for you, and neither was the fact the store clerk went outside with you, despite the store clerk relenting and allowing you to take them outside the first place. After this affront to your sensibility (how dare a sales clerk stand next to you while you look through a set of binos), you buy them on-line anyhow.

b) You bought a rifle, a scope and rings and are upset that the suggested rings set the scope too high above the bore, without actually recognizing that while 3/8" above bore is not ideal for some, it is still functional, and you take no personal responsibility for exploring the multitude of options that I know for a fact exist in that shop to get something more to your liking.

c) Even after taking delivery of the rifle, scope and rings and undoubtedly mounting the scope in the rings whereby you determined they "were sold to you incorrectly", they offered to give you store credit for a purchase you should be owning up for making in the first place.

The whole situation as I've deduced is that you take exactly zero ownership for any of this and then have the audacity to come on this forum and their page to ##### and complain about it.
If I met you in person and heard this story first hand I would make the suggestion that perhaps you would be better served by fVcking off and find somewhere else more to your liking to shop - perhaps you will find far superior service elsewhere, but I very much doubt it...but you should still fVck off none the same.
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You’re absolutely right big boy. I bought binos online after that experience from another gun shop in Edmonton, however you can’t forego my initial intention to buy the binos at CSC. A store that I enjoyed going to and supporting.
Vortex has regulated prices so majority of retailers all have the same price. No reason for me to buy online, pay shipping, and wait for delivery if I don’t have to.
As for rings, you’re right. I also should just buy high scope rings for everything. Cheek weld and scope distance from bore means absolutely nothing. Manufactures should stop producing multiple heights and just go extra high for that matter. What’s a half inch gonna do right?
When I go BACK to the SAME store to buy a lower set of rings, the staff refuse to give me a refund and only give me store credit.
Do I take credit for being an idiot and not listening to myself? Yes.
Do I expect a gun shop that I just dropped a good amount of money on to make an exception on their return policy for a set of rings within the 48 hours? Also yes.
You’re probably the smoothbrain that gave me high rings and told me to cut the rail in half weren’t you?
 
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beltfed said:
You bought a rifle, scope and rings all at once and didn't check which height rings you needed prior to choosing them seeing as you had the rifle and scope there? That seems a bit far fetched.
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Again, not understanding the situation; I purchased the rifle, rings and scope. Bases were not purchased there as they did not have the ones I want. How do you “measure” the scope ring height accurately when no base is present? Oh wait. Don’t tell me. You know everything.

And yes I purposefully started this thread on their page exactly for the reason on calling them out. If I’m out to lunch so be it
 
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So you bought rings not knowing the height of the base you were going to eventually put on?

Your story gets better the more information you spill.

You might try owning your own sh!t as opposed to passing it on to CSC or one of their staff.
 
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byronick87 said:
You’re probably the smoothbrain that gave me high rings and told me to cut the rail in half weren’t you?
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Sadly no, I've never worked a retail job.
But I do find it funny some staffer at CSC is living rent free in your head.

I just assume at this point the suggestion to cut the mount in half was a sarcastic tongue-in-cheek quip being made to an arrogant douche of a customer.
 
I just made my first order with CSC a few weeks ago. Picked up a Leupold Mark 4hd. Best price in the country I could find. I had some questions prior to ordering about the scope and other comparable options. Called in, phone answered promptly and salesperson answered all my questions. Shipped from AB to BC in like 3 business days. Amazing.

It’s unfortunate that OP seems to have had some bad experiences, mine (only one so far) have been stellar.
 
Just a positive little story about CSC…Purchased a German built Sig P210 that had a feeding problem that couldn’t be resolved by a local authorized gunsmith after nearly 3 years of trying. Contacted CSC with the details and requested to buy a new Sig P210 and return my old one in for a credit, for whatever the price difference was going to be. I was fully prepared to take a $1,000 hit on the old gun and knew the new ones had gone up another $1,000 in that period of time. I was totally at their mercy and much to my astonishment they at their own discretion shipped me a brand new pistol and the invoice said ‘no charge’. That was more than customer service…that was class!! I have purchased other products from them online and never an issue. This post is my way of saying ‘thank you’….

If this handgun freeze doesn’t thaw and I can’t pass this Sig to my son then I’ll return it to CSC …’no charge’… so they can use it as a range gun for their young clients getting into shooting.
 
byronick87 said:
Cheek weld and scope distance from bore means absolutely nothing. Manufactures should stop producing multiple heights and just go extra high for that matter. What’s a half inch gonna do right?
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Modern set ups for most are different then the traditional older way of shooting. So he set you up for a more modern way. Your head is more upright, more natural then crunched over.

And I thought it was 3/8" over the bore, not a half inch high... besides what will that do? Nothing, absolutely nothing. You can enter all your info INCLUDING scope over bore height into a calculator and figure this out.

Takes less time then complaining on this forum.
 
9-ball said:
Modern set ups for most are different then the traditional older way of shooting. So he set you up for a more modern way. Your head is more upright, more natural then crunched over.

And I thought it was 3/8" over the bore, not a half inch high... besides what will that do? Nothing, absolutely nothing. You can enter all your info INCLUDING scope over bore height into a calculator and figure this out.

Takes less time then complaining on this forum.
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explain how a model 70 fwt is a "modern" set up
3/8" was true measurement. saying half inch was for simplicities sake.1/8" difference. you must be an accountant.
what are you going to calculate exactly? your cheekweld isnt calculable. do you ask chatGPT stuff on the regular?

if you would bother reading, I already went back that night and purchased the low rings from them. store credit isnt gonna do me much here in this situation
 
Hopefully you guys that are attempting to ridicule a person for their experience at a local store, get some big discounts at said local store for your hard work and determination in proving the customer wrong. There are some real dedicated folks on here for sure.......
 
After doing a few online orders with them and having decent luck I figured I would check out the store being that I was visiting Calgary. I had full intentions of purchasing a rifle that had just come back into stock. I asked the gun counter staff to get it for me. Well long story short after 3 guys couldn’t find it anywhere in store and an hour later the best they could do was give me a card to call the manager on Tuesday. I said if you can’t find a missing rifle you have bigger problems than me wanting to call you back on this one. They do have some neat stuff I give them that but the customer service over that transaction was all I needed to see to. I left there wondering how the hell do you lose a rifle that shows in stock and no one can find it lol. Needless to say I won’t ever be back or buy anything there.
 
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