It will be the business of everyone involved with the TF1-08 order if and when it reaches legal proceedings. If one is to function as a de facto public sales representative, then one shouldn't be surprised when the nature of the relationship is questioned. Although he no obligation to disclose this relationship to us, there are also no laws preventing us from asking.
The facts remain that a large transaction with a company which practices specific-niche target marketing has gone awry and a large number of the customers are unhappy. Legal options are being explored, and a file is being prepared for the BBB among others.
At the very least. Tetragon has been guilty of extremely poor customer service and communication, so potential new customers should be made aware.
As far as "accusing an officer" of anything, the courts will not care about the profession or rank of the individual in question, as it is merely the nature of an individual's involvement in the transaction at hand that is relevant.