Vortex's Warranty = Good | Vortex's Turrets = Not as good
- Thread starter Haagen_Dazs
- Start date
- Location
- Halifax, NS
I replaced my Sightrom SIII 8-36x56 with the PST hlafway through the hunting season. Given that the Sightron has a larger objective lens, I would say the Vortex glass was very impressive compared to the SIghtron.
In the morning when I would fisrt set up, the light transmission through the PST was incredible, almost didnt even need the illuminated reticle even with the long sunshade on. The only major problem I have with the Vortex glass is the edge distorion when at maximum elevation adjustments. Center reticle was 100% clear.
The returned scopes are stacked in sea cans and returned to the country of origin, where they are peddled by street vendors.
Lets be realistic here, if the scope was any good you wouldn`t have had two failures in a row. Comparing the Vortex to an S3 is laughable and you`re not fooling anybody who knows good glass. I think your rationalizing your purchase and probably regret selling the Sightron. The Sightron S3 isan awesome scope at any price.....check out Tomochan`s review in the precision rifle forum.
- Location
- Halifax, NS
No one is arguing weither or not the SIII is an awesome scope. I didn't need a benchrest scope for hunting, I'm not trying to justify anything; brand names have little to do with why I want something.
I wanted an FFP scope with illumination and I didn't want to spend more than $1000. So far that's what I've got other than the ####ty turrets.
I still managed to use it using the reticle and once I get one that isn't broken, we'll see how the tracking compares to my old scope.
I wanted an FFP scope with illumination and I didn't want to spend more than $1000. So far that's what I've got other than the ####ty turrets.
I still managed to use it using the reticle and once I get one that isn't broken, we'll see how the tracking compares to my old scope.
I can see that it would be hard to find something that meets your criteria in that price range I don`t see certain s3 models as being a bench rest scope. My 6-24 lrmoa and lrmd would be considered a tactical type scope on the sfp. If you`re aren`t quite satisfied down the road, check out the weaver tactical lie. They have ffp models with ir. These scopes are around 750 us and are made by Low. This is the Japenese company which makes the Bushnell Elite series. the Trijicon lr scopes, some nf models, vortex razor and perhaps some others I`ve missed. This has been a very well reviewed scope, superior to the pst. Only problem is the scope has an enhanced md, which you may not like, anad appr. 60moa of internal elv. adj.
Leupold has a repair center in Canada, Vortex Canada does not. Vortex Canada is an indepently owned business, not a subsidary of Vortex USA. Vortex Canada does not repair scopes because of the US EXPORT laws. Everytime a scope comes to them from the US, regardless of whether or not it is a new or repaired scope, they have to have a new export permit, these permits can take a long time to be approved and that would extend a customers wait time for his scope. Look at their policy for binos and spotters, they repair them because the US export laws are easier to deal with on this type of product. After a defective scope is returned to Vortex Canada, they replace it for the customer because it is the right thing to do, and they return it to Vortex USA where it is repaired and then used as a sales demo or sold as a refurbished demo. I have spoken directly to the owner of Vortex Canada and he has told me the return rate on Vortex scopes is very low which matches my expeience with them as well.
Vortex has glass is decent and comparable to other competitors in similar price points. My Vipers have excellent glass and are comparable to Leupolds VX III line, which I have owned in the past and still respect as very good quality product. I have made the switch to Vortex because they have treated me very well in the past the few times I needed service, I like the price point better than comparable product, and their over the counter replacement policy is awesome.
I am not trying to convince anyone to buy Vortex, you can make your own decisions on that based on your needs, budget, emotions or what ever. And yes I will look at others non scientific and totally subjective reviews of optics, but I will not base my opinion of a particular product on that one person's ideas. Nor will I listen to some ones guess about what happens to returned product and whether or not it is worth repairing.
My name is Crashman and I own and use Vortex Optics, and I sleep very well at night!
Well, by the looks of this thread, maybe they should open one...
Yes, I heard you were one of his reps.
And no other optics company has ever had a product fail on them?
Yes I rep for Vortex, but I do not work for them.
d'accord
In the end, as a Canadian consumer you have access to excellent Japanese product for the same price of Votex's Philippine and Chinese made product. There's a handful of info on this site and others calling in to question the quality of Vortex's product. I agree their warranty is top notch and once they find a different manufacturer for their pst line, perhaps LOW, they will have a top notch product. Vortex seems to be giving consumers the features that they are looking for in a tactical type scope and I'm sure in a few years they will be a great product.
So I decide on a Vortex Viper 6.5x20x44 PA for a new hunting rig. I spend a little time getting it mounted and am thinking it looks great! I remove the bolt and attempt to bore sight only to find that the reticle is not moving...so, I keep trying to get the POI set-up and after several (too many?) turns of the elevation turret, it falls apart! All spring tension was lost and a small silver fastener drops to the floor.
To say the least, I'm a little dissappointed as I want to get this rifle shooting. So, I place a call into Vortex Canada and unfortunately they don't have this one in stock to replace. They did mention a new shipment was expected anyday-but that doesn't appease a customer (especially a first time buyer).
So, I phone the dealer out west (as per Vortex Canada recommendation) and same, out of stock. Then I ask if they have the 50 mm version, to which they say they have one left. I decide to upgrade and spend the extra $80. A fellow at the shop offers to mount and bore-sight to ensure the turrets adjust properly before shipping it out-nice! They even covered all shipping costs to get the defective scope back to them.
To boot, Vortex Canada offered a free sunshade as a customer service gesture. I am happy but will pay particular attention to the performance once I receive the replacement.
It's hard to speculate about the quality of Vortex or whether their off-shore manufacturing site has quality issues. I assume they are not in the business to replace scopes as it is a competitive market and they are reasonably new. Time will tell...but their customer service was great today.
To say the least, I'm a little dissappointed as I want to get this rifle shooting. So, I place a call into Vortex Canada and unfortunately they don't have this one in stock to replace. They did mention a new shipment was expected anyday-but that doesn't appease a customer (especially a first time buyer).
So, I phone the dealer out west (as per Vortex Canada recommendation) and same, out of stock. Then I ask if they have the 50 mm version, to which they say they have one left. I decide to upgrade and spend the extra $80. A fellow at the shop offers to mount and bore-sight to ensure the turrets adjust properly before shipping it out-nice! They even covered all shipping costs to get the defective scope back to them.
To boot, Vortex Canada offered a free sunshade as a customer service gesture. I am happy but will pay particular attention to the performance once I receive the replacement.
It's hard to speculate about the quality of Vortex or whether their off-shore manufacturing site has quality issues. I assume they are not in the business to replace scopes as it is a competitive market and they are reasonably new. Time will tell...but their customer service was great today.
- Location
- Halifax, NS
Glad to hear they came through on your warantee issuse. I'll give a quick up-date.
I got a call from Vortex USA. They say my scope is fine and (from what I understand) I was told that the turrests track in a circle, not a square; so that the amount of available windage adjustment decreases as you bring elevation adjustemnt to the maximum low/high.
Basically, the only time you can get full windage adjustment is when the reticle is centered, and due to my 20MOA base, the problems with my turrets are just design flaws.
I'm not sure if this is right, considering I had the reticle centered and the windage tracked very sloppy, but I'll take this new info and test out my scope when I get it back. If the turrets do track in a circle and they return the same crappy scope to me, I'll sell it no question. Move on to something that I know doesn't have s**tty turrets (Sightron SIII).
I got a call from Vortex USA. They say my scope is fine and (from what I understand) I was told that the turrests track in a circle, not a square; so that the amount of available windage adjustment decreases as you bring elevation adjustemnt to the maximum low/high.
Basically, the only time you can get full windage adjustment is when the reticle is centered, and due to my 20MOA base, the problems with my turrets are just design flaws.
I'm not sure if this is right, considering I had the reticle centered and the windage tracked very sloppy, but I'll take this new info and test out my scope when I get it back. If the turrets do track in a circle and they return the same crappy scope to me, I'll sell it no question. Move on to something that I know doesn't have s**tty turrets (Sightron SIII).
- Location
- East ontario
so why would vortex send you to a dealer out west when they have dealers in ontario??
did you buy your product from the dealer out west the first time?
bbb
I almost bought a Weaver tactical, a couple of things made me shy away from it. No MOA based reticle to match the MOA turrets, not as much elevation as I wanted, and the warranty could prove to be a little sketchy if ever needed (no repair center in Canada and the scope can not be shipped to the U.S. for repair, it's replaced by the Cdn rep. IF they have the same model in stock).
So I ended up going with a FFP Viper PST. Glass isn't as good as my Nightforce, but it's decent enough and it seems to track good.
So I ended up going with a FFP Viper PST. Glass isn't as good as my Nightforce, but it's decent enough and it seems to track good.
Jwirecom109
CGN Ultra frequent flyer
- Location
- Rural Alberta
Because they send 90 percent of their product to one place out west and everyone else gets the other 10 percent thus the shortages u see at the sponsors.
- Location
- Halifax, NS
Sightron = Japenese
Vortex = Filipino
IIRC
Vortex = Filipino
IIRC
