Hi John, could I reutrn this gun?

man o man, this guy and the guy who blamed ATRS a few months back because canada post ever so slightly damaged his gun in transport, make CGN my favorite place to get my drama fix :)

as others have said, it must be one heck of a struggle to maintain sanity dealing with people like this on a daily basis :(

some people's kids, i tell you :p
 
Utah said:
Read the thread.. it wasn't enough, the guys a tool
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Hi John, could I reutrn this gun?
Hi John,

I just received my Norinco M201C yesterday. The barrel of the gun is rusted(or ?).

I am wondering if I can return it. I already sent you an email (service@marstar.ca), could you checks please.

Thanks and best Regards.
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This is the first post, legitimate and polite complaint re. a POS and this person should not continue to be mocked, harassed and continued to be embarrassed by you guys and esp. Marstar.
 
15567 said:
This is the first post, legitimate and polite complaint re. a POS and this person should not continue to be mocked, harassed and continued to be embarrassed by you guys and esp. Marstar.
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The OP WAS NOT mocked nor harassed/embarrassed as a result of Post #1
 
Utah said:
The OP WAS NOT mocked nor harassed/embarrassed as a result of Post #1
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1st As trivial as the questions may have been maybe instead of all the "Jump on the bandwagon" crew remarks and making fun of the guy, how about just helping out with some constructive comments as some already have...not sure what the point is in making the guy feel like s**t?

2nd I think anyone with an issue or concern on a purchase of Firearm go direct to the dealer/seller... Call, email, PM etc... also be a little patient as you may not be the only person that requires assistance. Posting in the public form is not the best approach.

I had some issues with some firearms in the past, sent pics and detailed explanation and received superb customer service from Wolverine and Frontier Firearms.

Best approach is be specific, polite and most dealers will go out their way to resolve the issue.

My 2 cents :cheers:
 
ogradyrw said:
1st As trivial as the questions may have been maybe instead of all the "Jump on the bandwagon" crew remarks and making fun of the guy, how about just helping out with some constructive comments as some already have...not sure what the point is in making the guy feel like s**t?
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Let me guess, you haven't read the thread either :eek:
 
Gim'me a break!!!

The OP is a freakin poser. He complained on-line and turned his issue into a circus stunt. He was offered 3 very reasonable options but refused all of them. Apparently he wants more than a replacement. The OP has a history of similar experiences and seems to use this approach as a means to get huge discounts. Read the entire thread before passing judgement. From what I can tell, the OP is a douchenozzel...
 
15567;
"Has Marstar's iron clad guarantee taken care of this problem?"

If you read through the posts you will note taht at the very outset we offered to replace, repair or refund.
The customer has refused all options....
John
 
155567;
"The OP should not be continually mocked, harassed or embarrassed by members and especially by Marstar"

May I respecfully suggest that you read through the entire thread BEFORE arriving at any conclusions.... This customer has had numerous issues with others as well....

We always treat our customers with respect and courtesy, however this individual has streched the envelope to the extreme.
John
 
BANJABOY;
"I think everyone is sucking up to john so they get their orders correct. NO SOUP FOR YOU!!!! "

I'm sorry to say that None of our staff would have any way of knowning who you are or matching you to any order you may choose to send us.
John
 
BANJABOY;
"Bet he has a "Pissed me off" list and "suck up" list lol. Get on the wrong list by actually complaining......NO SOUP FOR YOU !!! "

AN interesting idea, it is tempting sometimes....
But we do live in a democracy, although I may not always agree with a person or their statements, I would would defend that right that we are fortunate enough to enjoy in this country.
John
 
johnone said:
155567;
"The OP should not be continually mocked, harassed or embarrassed by members and especially by Marstar"

May I respecfully suggest that you read through the entire thread BEFORE arriving at any conclusions.... This customer has had numerous issues with others as well....

We always treat our customers with respect and courtesy, however this individual has streched the envelope to the extreme.
John
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HITZY;

Thank you, I have to agree with the anti-gunners, some folks should not have guns....

Thanks for the posting
John
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Remington Jim;

The Simpsons are at least educational compared to this dude....

John
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Oh please ... just treat each customer with respect and courtesy without going above and beyond ... and end it at that. If you tried your best and received no response end it and forget about it, this way you rise above this customer that you and others chastise.
 
15567 said:
Oh please ... just treat each customer with respect and courtesy without going above and beyond ... and end it at that. If you tried your best and received no response end it and forget about it, this way you rise above this customer that you and others chastise.
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How is this possible?
John has a business to run that this punk was publicly slandering.
To this your response is to forget about it?
 
If you spent less time here and more serving your customers but...its been said before. NO SOUP FOR ME. I just checked your site and you know how much stuff is out of stock? Why do you advertize what you cannot deliver, I think thats a simple question but it doesn't matter to me, I wont be buying anything, made that mistake before...No SOUP FOR ME..again......
 
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