Is this normal? S&W 629 4.2"
- Thread starter G37
- Start date
GunGuy34...does the cylinder wiggle like that with the hammer at full stand? My 4.2" Ruger Redhawk 44mag has no where near that kind of play. I've put ~400rnds for full load factory magnums thru mine and it still locks up tight as day 1.
Zero peening and only the slightest of drag marks....just saying.
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If by full stand you mean cocked, then no it doesn't, hardly moves at all.
Indeed, and with this issue affecting guns from a broad range of sellers, who was abusing these guns prior to sale? For the record I got mine from SFRC.
It either leads to someone at North Sylva as the importer, or all the way back to S&W. Although why anyone would do it to a bunch of guns is beyond me...
I can only assume this means spinning the cylinder and then closing it before it stops spinning. That would explain the drag lines, but how many times would you have to do this to damage all six of the notches? On multiple guns? Something's fishy here alright.
First of all you should'nt be spinning the cylinders on any revolver period all that does is mar up the cylinder. The turn line will come on its own as there is slight pressure that keeps the cylinder lock up against the the cylinder.I was pretty sure when i seen the photos of the peening on the cylinders of the guns shown that probly someone was spinning the cylinder and releasing the pressure of the trigger.Yes that will Phuck them up. Like in the movie 13 nuts.
Last update, this will be quick as I am late for work!
I just got off the phone with Murray (Awesome guy!)
About the peening, I explained that it was *Brand New.* Was it possible that it came from S&W in this condition? He was surprised and said very unlikely (not impossible.)
I then explained that it went from S&W, to North Sylva, to EllwoodEpps, then to me.
Again, surprised.
Murray spoke well of all places involved, but suggested that the weak link would most likely be EllwoodEpps. It was suggested that it was possibly a Demo model for customer to handle and abuse.
I explained that I saw a few other revolver with similar markings, online, to which I felt he was still sure it was someone outside of S&W who did it.
I kept spinning my wheels on the matter and then dropped it.
So there you have it, it's possible it came from S&W this way (although very unlikely) but most likely someone at EllwoodEpps (either customer or employee) who didn't know how to properly handle a revolver.
Anyway,
Murray is awesome! (I know I already said that.)
Murray has fixed the bent rod.
Murray also hammered down the peen marks and polished the cylinder and made it look almost new.
Murray has gone over the gun and assured me that it is good working condition and sending it back to me "Free Shipping!"
How's that for service? The guy rocks!
I can safely say this saga is now over for me.
I should now get a presentable product.
To be on the safe side I will never buy from EllwoodEpps again. I will also exercise more discretion when buying online from dealers (I did take this for granted before).
Cheers~
I just got off the phone with Murray (Awesome guy!)
About the peening, I explained that it was *Brand New.* Was it possible that it came from S&W in this condition? He was surprised and said very unlikely (not impossible.)
I then explained that it went from S&W, to North Sylva, to EllwoodEpps, then to me.
Again, surprised.
Murray spoke well of all places involved, but suggested that the weak link would most likely be EllwoodEpps. It was suggested that it was possibly a Demo model for customer to handle and abuse.
I explained that I saw a few other revolver with similar markings, online, to which I felt he was still sure it was someone outside of S&W who did it.
I kept spinning my wheels on the matter and then dropped it.
So there you have it, it's possible it came from S&W this way (although very unlikely) but most likely someone at EllwoodEpps (either customer or employee) who didn't know how to properly handle a revolver.
Anyway,
Murray is awesome! (I know I already said that.)
Murray has fixed the bent rod.
Murray also hammered down the peen marks and polished the cylinder and made it look almost new.
Murray has gone over the gun and assured me that it is good working condition and sending it back to me "Free Shipping!"
How's that for service? The guy rocks!
I can safely say this saga is now over for me.
I should now get a presentable product.
To be on the safe side I will never buy from EllwoodEpps again. I will also exercise more discretion when buying online from dealers (I did take this for granted before).
Cheers~
Let's not turn this thread into a Epps bashing thread so fast. Elwood Epps It is a well known dealer with an outstanding reputation. It deserves to be heard. A third of my guns have been purchased from Epps (always in person) and I have been happy with them.
By the same token, there are serious issues here that need to be answered by Epps and Silva. I hope they do.
To OP, on a lighter note, after Murray taking care of it, your gun is now practically a "Hand fitted" and individually adjusted revolver, fitted by a competent gunsmith. S&W charges people a Grand more for the same kind of "Hand Fitting" and calls it a Performance Center model! I bet it will now outshoot similar revolvers. There, don't you feel better now ?
By the same token, there are serious issues here that need to be answered by Epps and Silva. I hope they do.
To OP, on a lighter note, after Murray taking care of it, your gun is now practically a "Hand fitted" and individually adjusted revolver, fitted by a competent gunsmith. S&W charges people a Grand more for the same kind of "Hand Fitting" and calls it a Performance Center model! I bet it will now outshoot similar revolvers. There, don't you feel better now ?
Good to hear that Murray dealt with it quickly, but I wouldn't call a straightened rod and hammered down cylinder a hand fitted revolver. More like hand repaired.
I doubt we will hear anything on this forum from NS or Epps for that matter as I don't recall hearing much from either of them in the past.
I doubt we will hear anything on this forum from NS or Epps for that matter as I don't recall hearing much from either of them in the past.
Well, i dont buy that at all. I got my gun from P&D enterprises. She was in the back pulling out my gun as the shippment had just arrived. So from North Sylva straight to them, then with in a day, straight to me. I cant see those guys taking my gun and doing the hollywood cylinder spin and flick thing over and over again. They were so busy they didnt have time to do that chit. Im not letting Smith off the hook with this one, i blame bad Quality Control on behalf of smith & Wesson. They prob slapped these guns together for us, using old parts or something.
I have never bought from Epps, but I have a hard time throwing them under the bus here. Sure their customer service policy sucks and i wouldnt buy from them due to that, but i dont think they are the ones that caused this. If G37 had the only gun like this, then yes. But he doesnt, mine is similar. I dont see every dealer waiting around for a bunch of revolvers to come in, just so they can play with them and damage them.
I have never bought from Epps, but I have a hard time throwing them under the bus here. Sure their customer service policy sucks and i wouldnt buy from them due to that, but i dont think they are the ones that caused this. If G37 had the only gun like this, then yes. But he doesnt, mine is similar. I dont see every dealer waiting around for a bunch of revolvers to come in, just so they can play with them and damage them.
130 posts and ((crickets))....
Ellwood has a reputation for this. I, personally, have been thru the same situation as the OP with them- wear on a "new" gun that they refuse to make right. Icing on the cake is they won't send pics of new guns....
Would you agree he may have got a store display model. It seems to me mishandling a revolver by spinning the cylinder would be a trait of the tire kickers more so than somebody working for S&W. Epps certainly should be able to come and present their case. Silence is not always golden.
The wear on this gun is beyond just one spin and boxing the gun for shipment. For Carlton to say the peening is normal wear and not a warranty issue is hard to understand.
Take care
Bob
Well the thing is, these guns came into Canada to North Sylva and were shipped out very quickly to dealers ( within a week). Then they started to fly off the shelves. I have noticed quality issues with other smiths as well. I truely believe in this case that its a QC issue with smith. Murray isnt gonna throw smith under the bus, thats his bread and butter.
Im not trying to pick up for Epps here either. I have heard the bad stories about them. I wouldnt buy from them myself.
Im just saying, we seem to be looking for someone to blame, right now the evidence doesnt support Epps being the culprit. As I have shown in videos and photos, my gun was similar and was purchased from P&D enterprises. As well there is another gun posted in here from Garonimus, which had issues too, what looks like rust. Not sure where he bought his gun.
Either way, three guns, three different dealers. All with some issues.
The culprit is Smith & Wesson doing chitty work with chitty Quality control.
Im just saying, we seem to be looking for someone to blame, right now the evidence doesnt support Epps being the culprit. As I have shown in videos and photos, my gun was similar and was purchased from P&D enterprises. As well there is another gun posted in here from Garonimus, which had issues too, what looks like rust. Not sure where he bought his gun.
Either way, three guns, three different dealers. All with some issues.
The culprit is Smith & Wesson doing chitty work with chitty Quality control.
It looks like we got a bad batch up here with these 629s. I found the same peening on the cylinder as the OP's:
It's also quite dirty from the test firing as well. In itself that's not a big deal to me, although I don't see why they wouldn't clean it up for sale. But mine also came with what looks to be some corrosion on the frame and under the firing pin. Has anyone else seen this on theirs?
I guess I'll be testing the S&W reputation for good customer service...
Yup, where did you buy your gun? I know they didnt have enough time to sit around up here to get rusty.
It looks to me like maybe the cutter that cuts the notches was not backed out far enough when the cylinder was automatically indexed to cut the next one. Should have been caught in deburring, though. See what S&W has to say about it. If it's going to be 6 months or more to get it back, and it may or may not have a new cylinder, you might be better off just cleaning it up yourself. 5 minutes with a fine needle file will get rid of the raised burrs, which might be all they do to "repair". You'll still see it, because the surface finish will be different, but it definitely won't look as bad as it does. Just make sure you don't file INSIDE the notch, but parallel to the outside diameter of the cylinder.
Good points. You might add indifferent warranty service. The peening evidenced here would not ne acceptable in the US by consumers. That said I would doubt the aloof attitude of Epps to their customer would cross market tolerance in the US as well.
Take Care
Bob
Good point about the three different dealers. Logic would say that 3 abused shelf-guns would be a rare occurence, so blame again is pointing towards S&W.
<sigh>
Maybe some of you guys should get in touch with Murray so that he can reconsider his stance on S&W quality these days.
I am glad that Murray was surprised to see the notches and thought it was a used/mis-handled gun... instantly that means something is wrong somewhere. There is no denying this fact.
I'd really like for North Sylva or EllwoodEpps to jump in here and say "Yes, they came like that from S&W" so that this speculation could end.
But, I understand why they are not. Let's face it, we'd rip them apart.
"Why did you distribute them in that condition?" "How could you sell them like that?" "Why no returns?" etc.
At any rate, it was a terrible experience, but made a bit-better now.
I'm once again awaiting my 629.
Given the condition it arrived in, at least I can say it was inspected by a smith and is safe to shoot.
<sigh>
Maybe some of you guys should get in touch with Murray so that he can reconsider his stance on S&W quality these days.
I am glad that Murray was surprised to see the notches and thought it was a used/mis-handled gun... instantly that means something is wrong somewhere. There is no denying this fact.
I'd really like for North Sylva or EllwoodEpps to jump in here and say "Yes, they came like that from S&W" so that this speculation could end.
But, I understand why they are not. Let's face it, we'd rip them apart.
"Why did you distribute them in that condition?" "How could you sell them like that?" "Why no returns?" etc.
At any rate, it was a terrible experience, but made a bit-better now.
I'm once again awaiting my 629.
Given the condition it arrived in, at least I can say it was inspected by a smith and is safe to shoot.
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