Is this normal? S&W 629 4.2"

G37 said:
Good point about the three different dealers. Logic would say that 3 abused shelf-guns would be a rare occurence, so blame again is pointing towards S&W.

<sigh>

Maybe some of you guys should get in touch with Murray so that he can reconsider his stance on S&W quality these days. ;)

I am glad that Murray was surprised to see the notches and thought it was a used/mis-handled gun... instantly that means something is wrong somewhere. There is no denying this fact.

I'd really like for North Sylva or EllwoodEpps to jump in here and say "Yes, they came like that from S&W" so that this speculation could end.

But, I understand why they are not. Let's face it, we'd rip them apart.
"Why did you distribute them in that condition?" "How could you sell them like that?" "Why no returns?" etc.

At any rate, it was a terrible experience, but made a bit-better now.
I'm once again awaiting my 629.

Given the condition it arrived in, at least I can say it was inspected by a smith and is safe to shoot. :)
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I just called Smith, and they said they were made for us to be sent to North Sylva as new guns. Thats all i could get out of them. Im gonna post a thread in North Sylvas forum to see their opinion.
 
Just got mine yesterday
Came From a dealer in B.C.
Same peening and yes, very dirty
What to do?
Going to be a shooter for me so I suppose not a big issue?
Still surprising to see on a new firearm?
 
saddlehills said:
Just got mine yesterday
Came From a dealer in B.C.
Same peening and yes, very dirty
What to do?
Going to be a shooter for me so I suppose not a big issue?
Still surprising to see on a new firearm?
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check for extractor wobble, you may have to spin the cylinder and watch to see if their is extractor wobble.
 
mwjones said:
It looks to me like maybe the cutter that cuts the notches was not backed out far enough when the cylinder was automatically indexed to cut the next one. Should have been caught in deburring, though. See what S&W has to say about it. If it's going to be 6 months or more to get it back, and it may or may not have a new cylinder, you might be better off just cleaning it up yourself. 5 minutes with a fine needle file will get rid of the raised burrs, which might be all they do to "repair". You'll still see it, because the surface finish will be different, but it definitely won't look as bad as it does. Just make sure you don't file INSIDE the notch, but parallel to the outside diameter of the cylinder.
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Apparently Murray hammered down the raised material and polished the cylinder which is the best fix. I've fixed a few damaged screws the same way...metal that has been distorted can be pushed back in most cases without the need to remove much material.
 
^

My apologies to EllwoodEpps and North Sylvia for considering the damage could have occured at their locations. Clearly this is a S&W problem. However, that doesn't excuse their "ship it out to customers anyway" attitude.

Terrible!

My experience from beginning to end has been posted.
You guys know what the fix is. Shame on S&W.

This "Special Run" of revolvers should have been returned as unacceptable.
 
saddlehills said:
Just got mine yesterday
Came From a dealer in B.C.
Same peening and yes, very dirty
What to do?
Going to be a shooter for me so I suppose not a big issue?
Still surprising to see on a new firearm?
Click to expand...

What to do? I'd phone Smith and Wesson and ask them if it's acceptable quality control? Get an email address from them and send them a picture or link to this thread and invite them north on CGN to explain to Canadian shooters what the deal is.
 
Can-down said:
What to do? I'd phone Smith and Wesson and ask them if it's acceptable quality control? Get an email address from them and send them a picture or link to this thread and invite them north on CGN to explain to Canadian shooters what the deal is.
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I emailed the only address for S&W I could find ( qa@smith-wesson.com ) the same day I received the gun, with pics.
No reply.
 
G37 said:
^

My apologies to EllwoodEpps and North Sylvia for considering the damage could have occured at their locations. Clearly this is a S&W problem. However, that doesn't excuse their "ship it out to customers anyway" attitude.

Terrible!

My experience from beginning to end has been posted.
You guys know what the fix is. Shame on S&W.

This lot of guns should have been returned as unacceptable.
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With the way most warranty issues are resolved in Canada dealers at the very least should do an inspection of the product they receive and return items with obvious flaws. How for example does a rifle with a poorly indexed barrel, sights leaning off to one side plainly seen when shouldered makes it out of the factory, out of the country and then out of the retailer is a serious problem for us in Canada. In the US a guy can send the product back and usually is taken care of within a month but somehow in Canada it can take years with no information updates.
 
saddlehills said:
If a person decided to sell one of these for any reason it would be pretty difficult to say BNIB ???
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lol one for sale on the EE now, for more then new asking price. Other then looks, im sure the guns function fine. But have to be sold at a discount for sure. Id figure 800 bux for a BNIB.
 
I am getting a little worried, as my 4.2" 629 transfer has just been completed, and SFRC will be shipping any day now. I PM'd Chemist and asked him if he wouldn't mind quickly giving my 629 a quick "once over" before shipping, but he was very unaccommodating to say the least. I wouldn't at all be surprised if my revolver comes in the mail looking all messed up like the ones discussed here.
 
pazzo said:
I am getting a little worried, as my 4.2" 629 transfer has just been completed, and SFRC will be shipping any day now. I PM'd Chemist and asked him if he wouldn't mind quickly giving my 629 a quick "once over" before shipping, but he was very unaccommodating to say the least. I wouldn't at all be surprised if my revolver comes in the mail looking all messed up like the ones discussed here.
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Other then the gun with the rust, they are not all messed up lol. Other then looks im sure they function fine.
 
For the record, I purchased mine from SFRC. I don't think the improper handling occurred at the dealers up here, due to the fact there are examples from different dealers. Considering how fast these were bought up, I doubt anyone at North Sylva had time to muck around with them either. That leaves poor QC at S&W as the most likely reason.

I just sent mine off to Murray this morning, so we'll see what he says about the corrosion. I guess I already know what the verdict is on the cylinder.
 
Got a response from North Sylva in their forum:

Guys,

You have to remember that these things are mass produced. There is always a small percentage of issues with each production run. S&W failure rate is less than 1% however. I truly believe their reputation speaks for itself. It is possible that the gun left the factory like this but I have no way of confirming it.

Also we operate as a warehouse. Everything we receive arrives in boxes and is typically un-opened until it hits the dealers. The only exception is if I open a box to post a picture here on gun nutz.

As for the dealers, I can't comment on what they do with there's when it arrives to them because I don't know. But I doubt they are abusive to the firearms in any way.

It sounds like Murray has taken care of your situation. If you have any other questions or comments, you can email me directly at jon@northsylva.com

Thanks,
 
Guess they didn't bother to read the whole thread then eh?

Typical North Sylva pass the buck response.

Don't expect any help from them. Been there and done that. Won't go back, and avoid them at all costs.

Your better off buying used, and dealing with warranty or repairs on your own!
 
jdman said:
what did he say?
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It's what he didn't say. I was hoping for a quick "yea no problem, I'd be glad to check it over before shipping it out", as it takes literally 30 seconds out of someone's day. All I got was excuses.

GG34, I realize they are not messed up beyond repair. I am referring to the fact that every 629/29 I've ever owned is MINT. So in other words, ejector wobble and such is just unacceptable. If I were paying $300 for a Chinese revolver then maybe, but coming from a reputable US manufacturer and costing over $1000, this is not acceptable, mass produced or not.
 
pazzo said:
It's what he didn't say. I was hoping for a quick "yea no problem, I'd be glad to check it over before shipping it out", as it takes literally 30 seconds out of someone's day. All I got was excuses.
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yep, no kidding.
probably because he already knows the answer to the question, and still wants to sell it. Id cancel on that note myself.
 
Like Murray said, these marks are USE marks, not tool marks. Big difference. If these are caused by usage, then S&W is off the hook, unless they are installing used components on their new guns! Hard to believe, but not impossible.

Also, we have at least 4 different dealers involved here, so no midgets sitting in Elwood Epps' basement and dry firing 629s for fun.

That really leaves North Silva to explain this, doesn't it?
 
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