I may be at fault as I directed the OP to ask some questions here on the forum on this matter as he had PM'ed me with regard to the issue.It also helps to take the time to post all relevant information available when asking questions.
A vague question with a bunch of replies asking for more details is great for long drawn out threads but getting to the point and posting as much information as you can about your question or issue is the best approach.
Since he was new, I thought I would be throwing him to the wolves, and it would appear they have come out as I suspected.
I hope he has been able to glean some insight and direction in spite of this.
Perhaps some of us could put our giant egos aside for and try to be helpful for a change...
