What's wrong with a customer service department that hangs up on you when you act like a spoiled brat? Call and start yelling and swearing and you deserve to be hung up on. Grow up kids. It's not their fault you dont check the tightness of the fasteners and follow the instructions provided with the rifle.
If they are crap why can't any stores keep them in stock? They all sell out within a day or two of a new shipment.
I don't know if I will get a XCR-M or an RFB or something else to replace my M-14 but i'm sure not ruling it out just because a buch of whiners on here don't like it.
I have 3 friends with the XCR-L and they are all happy with the rifle, It's reliable, shoots well, and is non-restricted. The price may be a little high but compared to what? Your hunting rifle? Don't compare it to an AR because it's not an AR, you can take this one out in the bush and not get arrested. Can you change calibers on an AR in 5 min for $700? Nope. Price is right in line with the HK SL8 which I had and I had to send it back for a new lower twice in less than a thousand rounds because the plastic cracked, it's cheaper than a Balck special. If you can't afford it buy something else.
Robinson makes good reliable rifles that perform well and come with some very nice features. They don't need to be upgraded and don't need any aftermarket parts to make them functional. Just use the supplied sights or throw on your favorite optics and grab a handfull of AR mags and go for a walk in the bush or out in the fields and start shooting. Basic gun maintenance and care should take care of any loose parts before you have problems.
Thank you Alex for providing Canada with a quality nonrestricted rifle, Only improvement I would like to see is an increase in production numbers so we don't have to pre-order or be lucky enough to be in the store the day they arrive in order to handle one prior to purchase.