Swiss Arms CQB

Jack Brock said:
I have to agree that one shouldn't have paid that amount and now buy a replacement part if needed and others who have the same arm are supplied the item. It is a principal thing and I don't like the reply that I heard. Sorry Edge.
jak
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I think you are missing part of the above thread. If you need the part, there is no charge and you will get a replacement free of charge.

The part in question is not faulty, it has been improved. Just as Beretta improved the locking lug in the 92FS several times. Each change was designed to increase the lifespan of the part. The old parts were not considered defective nor were they. If the part did break in the warranty period of the gun it was replaced.

Sorry if you don't like hearing this, but that is the way it works.
 
OZZ said:
You know its not whining about how much it cost, its whining about a company like Swiss Arms willing to take the chance that a $20 dollar part might or might not cause some breakage.

I`m sure with the great customer service you guys recieved that Swiss Arms would bend over backwards for me if it did jam up and **ck up the reciever or bolt, I`m sure the response would be more like go **ck yourself, you should have gotten the upgrade.....

Did your Armorer ever figure out exactly why these guide rods are jaming up?
Are they too long? Springs too weak? And what does the plastic rod do better? Is it that they allow for more flex or are they just hoping that the plastic guide rods will break before any metal damage happens?
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Parts break on all guns. Sometimes there are parts that are more prone to breakage than others. For example:
Beretta 92FS - locking lug
CZ75 - slide stop
Walther P1 - slide
SIG P226 - trigger bar return spring

Sometimes manufacturers recognize this and make attempts to improve the part to reduce the frequencies of failures.
The part in question, mostly survives its planned life cycle. The problem that arises is that sometimes the operators don't inspect the parts when maintaining the guns, and a damaged part is used until it completely fails and occasionally after that!
If you are concerned, simply inspect the part during normal cleaning. If the rod is loose in its fitting, it needs to be replaced. If the gun is less than 3 years old, it is replaced free of charge. Note also that recoil springs should be replaced periodically too. If your spring is warped, kinked or broken, replace it. If this occurs in the first year it is covered by warranty. After that is considered to be due to fair wear.
The plastic rod works better because if it does break the pieces won't damage your bolt carrier. The easiest solution is to replace wear parts before they fail.
 
Well part of the issue in addition to what James has alluded too -- is no one is specifically trained on the 552. Yes you are given instruction on its operation and care and cleaning -- but not in the same vein as a factory class would be. Thus info on what to look for is not passed on (its not generally known), nor do we know the maintenance schedule.

I'm not trying to defend the 552 -- its more an indicment of the purchasers (we could have had M4A1's for 1/3 of the price, and guys are trained on them)

I still intend on buying a Classic Carbine (and put a REAL 551 barrel on it) - but it will be a fun range gun to enjoy shooting.
 
KevinB said:
I still intend on buying a Classic Carbine (and put a REAL 551 barrel on it) - but it will be a fun range gun to enjoy shooting.
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Real as opposed to...?
 
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I have a photo of mine here:

Sig.JPG
 
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smgcon said:
Yes it was! :)
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I hate you a lot.:mad: :p The one time I was off CGN for a week he sells it.:rolleyes:

As much as like the sights on the SA's I think if I had to have one barreled swapped I would use the black special flattop/target as the base and mount BT quad rail on it. It would be all black. :) What would it take to bring in barrels? I would in for a group buy if TSE needed numbers to do it.

The other (cheaper) option is to cut the carbine. I'm not sure why the 17.5" was choosen but I'd prefer the 14", it's a good compromise between shortness and balistics for the 5.56. IMHO.;)
 
Whether you think the poly rod is an 'upgrade' or a 'warranty' item one thing should be clear - IN NO WAY is it TSE's responsibility to provide them.

If the poly rod is $20.00 then even more reason to GIVE them away as a $20.00 retail item usually denotes a manufactured cost of $5.00.

Is the price of a poly rod at TSE $20.00?


Anyone who has dealt with TSE knows that their customer service is great...I have NEVER heard of someone not being treated better than fair...especially if it was a problem with something they sold.

Jack Brock, you can't go wrong dealing with TSE and the Swiss rifle is awesome...is there anyone who owns one and isn't happy with it?
 
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Let's see, if the steel rod is defective (breaks within warranty) it's replaced for free. If it doesn't break, but wears out (outside warranty) it's available at little cost. The problem has been seen mostly in the Sig 552, which is an automatic weapon that is significantly different from the CQB, in use and design - according to the RCMP.The problem is most common in a combat zone, not at the Fish and Game Range. The importer has the part available, in Canada. The latest models are shipping with the replacement part included. If any of the above is incorrect feel free to let me know, if I was in Iraq I'd be pretty P*ssed, they're getting effed by the supplier - but here in Canada, I fail to see any possible issues.
 
ian_in_vic said:
Let's see, if the steel rod is defective (breaks within warranty) it's replaced for free. If it doesn't break, but wears out (outside warranty) it's available at little cost. The problem has been seen mostly in the Sig 552, which is an automatic weapon that is significantly different from the CQB, in use and design - according to the RCMP.The problem is most common in a combat zone, not at the Fish and Game Range. The importer has the part available, in Canada. The latest models are shipping with the replacement part included. If any of the above is incorrect feel free to let me know, if I was in Iraq I'd be pretty P*ssed, they're getting effed by the supplier - but here in Canada, I fail to see any possible issues.
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Sums up the facts pretty clearly.
 
Well reading all of the posts has been intertaining.

I get the feeling that some members are getting the idea that the Swiss Arms CQB or SG 552 has to be "babied". I assure you that in my experiences this is not the case at all. We treat our SG 552's very "harshly". They are well maintained and cleaned from time to time but fired and used heavily, with no problems.

Swiss Arms weapons are some of the toughest and best made (all steel receivers / massive locking lugs on the bolt ect.). There are Swiss Army Stg 90's with over 100 000 rnds through the same receivers and bolt groups (with several barrel changes). The German GSG9 has used the SG 551 for a long time and speak very highly of the weapon. I realize that we are speaking about the SG 552 but if it was such a bad weapon then the UK SAS and French Naval Commandos would never have adopted it or continue to use it.

All combat weapons evolve and have small improvements made to their designs. Thats all that has happened to the SG 552. There are other weapons that have taken decades to improve and evolve. In the large scheme of things, a new more durable spring guide and different gas regulator is pretty small for a weapon that functioned perfectly with the old units in it. (How many short barreled 5.56mm weapons are there that don't function properly at all?)

No matter what weapon you have or use, you need to properly maintain and inspect it from time to time. Small parts, springs and mags wear out and need to be changed in any weapon with hard use and / or high round counts.

Just a few thoughts,

Rich
 
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