rommelrommel
CGN Ultra frequent flyer
Wow... I got a reference # for a pistol that I'm selling on June 7th and still nothing from CFO as of July 21...
I bought from PR on June 6 and still nothing from the CFP.
Wow... I got a reference # for a pistol that I'm selling on June 7th and still nothing from CFO as of July 21...
I can't get past the "sorry we're too busy to take your call" message so I can initiate a transfer, what are you guys doing to talk to a real person?
The only way is to give it your all. Calling every now and then won’t get you through unless it’s pure dumb luck. You have to commit to sitting there and hitting redial over and over. I start at 9am pacific which is 1:30 in Newfoundland, which means I’m competing with the whole country, and I’ve gotten through to both 1-6-1 and 9530 multiple times within 20 minutes of solid redialing each time now. Sometimes I’ve been hung up on after 40 minutes of being on hold mind you, but you can certainly get past the “we apologize” message if you put in the effort. To be fair, I’ve never gotten through to 1-4-2 but I’ve also never really put the effort in there either. I have successfully completed 5 transfers since this nonsense started and one of them was “sent to Ottawa for review” which took another call eventually to finish off.
So yes, it sucks, but you can either sit there patiently and wait for them to get to you or you can put on your man panties and take the bull by the horns. It can be done, as many in this thread and others can attest to.
What goes on behind the CFO closed doors?
In other words, what exactly does the CFO do / check / confirm / etc, once the seller and buyer have initiated the transfer process?
Do they make phone calls? Check records? Confirm buyers gun range membership with a phone call?
How much time is spent on each prospective buyer to clear the transfer? Minutes? Hours? Days?
Not that it matters as it is what it is. Just curious.
Just got off the phone to ask about one from first week of July, she said they're still working on June 4 :O
They're trying to do them chronologically. Which is really how it should be in normal times. But when a buyer has multiple pending transfers, they should clear all of that buyers/sellers transfers off the plate at once, rather than opening the files, doing the checks and whatever else they do, for the same person, spread out over more time. That would in turn lower the number of phone calls they're getting.
I think if I get lucky with another breakthrough I'll suggest that to them and see if it's something they've looked at as an efficiency strategy.
I too purchased from MarStar they sent me a reference number shortly after the sale was completed and said no action was necessary on my part I have heard nothing since from anyone that was near the end of june as its my first Ive no idea what to expect timeframe if they call or email you if I am to call them the website is weird that way. so hearing others only waited 7 days is disconcerting
Purchased June 10th, 11th, 17th and July 20th. Still waiting for transfers to go through on them all. I called on July 7th to check the status and was told they were only on June 3rd transfers that day and it would still be a couple of weeks for mine.




























