At conventions people browse past booths.. and when it comes to new products and a sales pitch the suite wins every time. A captive audience with a drink in their hand as well as the opportunity to see who else is interested in the item works wonders.
RA Release XCR-M Will Be @ Shot Show 2011
- Thread starter Camp Cook
- Start date
Very very nice...!
I don't own one and I've read all the posts about the flaws but I still think they're a very nice looking rifle at not a bad price. I'd definitely consider one if it was below $1800. NON RESTRICTED is a good thing
you must have a pretty good income if you think 2500 bucks is "not a bad price" for a rifle that is notorious for having problems due to a serious lack of quality control.
but I do agree, they are very nice looking, and are probably good rifles once you get out the kinks (if there are any).
First and foremost, the manufacturer should be producing a product that comes from the factory that does not expect the end user to do their quality control and parts installation.
There is no way RA doesn't know that locktite is needed on screw in fasteners, evidenced by the apparent notations in the instructions.
When you buy a new car, or a new bicycle isn't it reasonable to expect that all of the fasteners are correctly installed and will not be falling out with use? A firearm should also be correctly assembled before leaving the factory.
So it is completely reasonable for a customer, especially a Canadian, to be extremely agitated when their $2500 rifle has parts falling off, but a $500 Norc can be forgotten about and rarely does anything ever go wrong.
When a manufacturer, or business decides to make such an arrogant comment about how their CSRs are to be treated, you would think they would ask themselves what the problem with the rifle is to be receiving so many negative calls, instead of taking it out on their customer base.
It is unlikely that the XCR will ever be more than a novelty sporting rifle. I like the XCR, it has some some interesting features, but it can also be said that it is a bland rifle and that the only reason it even sells in Canada at the exorbitant price that it does, is that it is non-restricted. As pointed out by many others, if the AR was Non-Restricted... the XCR probably would have never made it to Canada.
I really liked the renders of the XCR-M, but do to RA's policies in regards to their customers there is no way I will ever purchase a RA product.
NavyCuda,
No I don't think it's reasonable to buy something and just expect it to work without even looking it over. This is a firearm and just like every firearm it should be cleaned and inspected prior to use by the end user. Do you go buy a hunting rifle and scope from a gun shop and just walk out into the bush and shoot a moose with it? Anyone with half a brain will clean the rifle inside and out, lube it propperly, remove the scope and clean the threads for all the screws and locktite them prior to shooting then go to the gun range and sight it in propperly at the expected range it will be used before heading out into the bush.
Do you think the AR has always been what it is today? Todays AR is the result of continuous refinement since the early 60's. Has anyone ever had the carrier key come loose on their AR or a spring break? You can be sure of it, that doesn't make it a piece of crap that makes it a mechanical device that will fail with impropper maintenance or use.
If you think $2500 is expensive for a rifle you need to shop around a bit. That's a hell of a deal for what you are getting, Price out an HK MR308 or MR223, or try a SCAR or an ACR which are both new guns that are unproven.
It's not arrogant or out of line to expect customers to treat a customer service rep with a little respect! Do you feel like helping someone that gets in your face yelling and screaming about something that is not your fault or do you respond better when someone talks to with respect and simply tells you what happened and asks what help you can provide? Ya I thought so, they are the same way. At work if someone starts yelling at me I simply tell them where they can stuff it and walk away. No-one gets payed enough to deal with an ignorant prick yelling at them.
No I don't think it's reasonable to buy something and just expect it to work without even looking it over. This is a firearm and just like every firearm it should be cleaned and inspected prior to use by the end user. Do you go buy a hunting rifle and scope from a gun shop and just walk out into the bush and shoot a moose with it? Anyone with half a brain will clean the rifle inside and out, lube it propperly, remove the scope and clean the threads for all the screws and locktite them prior to shooting then go to the gun range and sight it in propperly at the expected range it will be used before heading out into the bush.
Do you think the AR has always been what it is today? Todays AR is the result of continuous refinement since the early 60's. Has anyone ever had the carrier key come loose on their AR or a spring break? You can be sure of it, that doesn't make it a piece of crap that makes it a mechanical device that will fail with impropper maintenance or use.
If you think $2500 is expensive for a rifle you need to shop around a bit. That's a hell of a deal for what you are getting, Price out an HK MR308 or MR223, or try a SCAR or an ACR which are both new guns that are unproven.
It's not arrogant or out of line to expect customers to treat a customer service rep with a little respect! Do you feel like helping someone that gets in your face yelling and screaming about something that is not your fault or do you respond better when someone talks to with respect and simply tells you what happened and asks what help you can provide? Ya I thought so, they are the same way. At work if someone starts yelling at me I simply tell them where they can stuff it and walk away. No-one gets payed enough to deal with an ignorant prick yelling at them.
- Location
- Fort St John BC
I don't follow gunnutz that close so maybe I'm missing something, but why on earth do you hate it so much that a small group of people dig the XCR? I've not seen very many over the top claims about it and it is such a small company anyway. It does seem like it threatens some people by the rhetoric.
That said, I think my XCR is a better gun than the AR's I have owned but I don't have any ideological axe to grind. I've been putting plenty of rnds though both. 200 through my AR today. If one of them sh*ts the bed, I'll let you know.
Ask the owners of the defective toyotas if they thought they were getting a substandard product, then go to crappy tire and buy a name brand bicycle to see if you dont need to check a fastener or two.
I personally dont blow a gasket when my $60K new vehicle needs warranty work or has a recall, sh@t happens when normal human beings assemble things (If they try to weasel out of my coverage its a different story). If you can't be bothered to break down your weapon for repairs/cleaning and the checking of fastener security then don't buy it, Perhaps its not for you? I would love to get my dirty fingers on one, BUT they are far to popular to be available. I guess the consumer public thinks they are worth the price tag or the shelves would be lined with them, No?
And if you are a #### on the phone to customer service, grow up and stop being so self absorbed. You aren't that important.
Wasn't this thread about the announcement of a new rifle of some sort?
I don't mind that they like it at all...I understand why they do.
What I don't like is fanboys, of anything, including the stuff I like, and that if you say ANYTHING critical about the XCR you are immediately branded an XCR hater...even if your comment is something like, "they're okay, but they seem to have quality control issues".
My initial comment in this thread was simply that the worst thing RA could do is release a lousy rifle. I didn't say, "RA WILL RELEASE GARBAGE IN .30 CAL!" I don't know what they'll release. Maybe it will be very good. I would hope they have done some more R&D with this one, because the first-gen XCRs had loads of problems which were fixed in later generations.
But they do have a history of using their customers as beta-testers, which is not surprising considering the small size of the company I guess, and that combined with their somewhat questionable approach to customer complaints has got to make people leery of signing on to another new rifle from them.
Or maybe most people have more faith than I do. I'm in the habit of waiting to see lots of people really punish a gun before I sign off on it, myself. That's been done to the nth degree with all of the issued combat rifles, and some similarities jump out that ought to stand out to buyers of other systems IMO. Some of those similarities seem to be willfully ignored by the RA team, for reasons I don't entirely understand.
Deviations of that type should be rigorously tested before they are accepted and in my opinion the XCR just has not seen the testing it should have before people start comparing it to proven systems.
But as a sporting gun I have no problem with it.
Awesome.
Let us know once it comes off your wall and you've put your first box through it.
Saw one at my local vendor's shop the other day. Really nice looking gun. As others have said though, sometimes the reaction is so comical you just can't help the odd joke.
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