Black Guns, Industry and Ethics.

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I take a company that has good customer service over anything else, i don't give a s**t how big or popular a company is, if its customer service is crap i will never ever buy from them again.

Now NEA may have had issues with more than a few rifles but at least they don't say "its normal, its a feature, or you cant have a replacement or refund"

I don't agree for one minute with what NEA did but I give them credit for trying to fix the issues for customers instead of just walking away with their money.
 
Mr. Spectacular said:
Thank Christ people open their mouths around here.

Personally, I don't give a flying f**k what finish your KAC rifles have on them, or how cool they are, or which washed-up Magpul instructor is running which KAC upper.

I ask myself: "Self, does it work and is it made in Canada?" If the answer is yes, I happen to be in the market for one, and it works, I'll buy the damn thing.

This isn't the first time I've read something from you about how privileged Canadians should feel just to be able to hand you loads of money buy your rifles. I recall (and if so inclined, might spend all day tomorrow looking for it) a post you made a year or so ago about how demand was so high for your rifles and how you think we should be groveling at your feet because you sent a few up here.

You're a horrible ambassador (owner, partial owner, whatever) for KAC and you'll never see a dime from me.

And before you get all huffy and ban me, understand that this is not a personal attack. I don't deal with snot-nosed Americans (or former Canadians, or present Canadians for that matter) that think Canadians should just hand over money to them, just for the "privilege" of owning one of their products. This is the same reason I'll never buy anything from Larue, I don't give a s**t if he makes the "best of the best of the best" of anything. I'd rather duct-tape an ACOG to my rail than buy a Larue mount.
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Don't buy our gun -- your not offending me in the least -- I for one would rather have Canadians buy Canadian guns.

Commercial sales is less than 1% of our business, and Canadian sales are less than .1% of that. Note this is not a dig at your or anyone here -- its just a explanation of the way of the world. My only efforts to get KAC into Canada was due to folks wanting them. I dont pay attention to corporate politics in the Cdn gun world -- I just learned a few things yesterday as people too the time to call me to explain some of the drama to me.

Anyway I'm done with this thread - as I noted yesterday it was more agressive than I had intended, and any future commentary from me will probably not help.
 
KevinB said:
Don't buy our gun -- your not offending me in the least -- I for one would rather have Canadians buy Canadian guns.

Commercial sales is less than 1% of our business, and Canadian sales are less than .1% of that. Note this is not a dig at your or anyone here -- its just a explanation of the way of the world. My only efforts to get KAC into Canada was due to folks wanting them. I dont pay attention to corporate politics in the Cdn gun world -- I just learned a few things yesterday as people too the time to call me to explain some of the drama to me.
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Just .1% ! Why even bother then.
Yes, I know Canada is very small market for Canadians and the firearms industry. It's because of that I want more in house Cdn manufacturers to make all the parts. It's only a matter of time when governments of tomorrow restrict flow.

I'm not worried about the USA. Having worked down there for the better part of my life, they could care less what happens to Canada. As long as we keep supplying the oil and uranium everything will be cool with the USA.

BTW, welcome to the BS drama we have here in Canada.
 
What NEA did was WRONG and shady.
Are they having quality issues? YES
Do they fix their problems? They seem to be yes
Am I glad we have a CDN AR manufacturer? yes
I may very well support them in the future.
Hopefully the company will learn from this and continue to grow.

KevinB has a right to voice his opinion just like everybody else. I am grateful a Tier1 company like KAC has taken the time and effort to export and support their product in Canada.

And for KAC haters.. WTF is your problem? if you don't want a rifle or parts that work, buy a first run NEA, fix the *ucking thing, change the trigger, tighten the lugs and shut up.

**oh and make sure to change the FA selector.. because it is NOT like a "second safety position" when placed on auto.
 
Leibermuster said:
It is no secret on this board that 556Nato lives in Kingston and is with OST...

That being said it should be made more clear..

But to compare that one instance of an active member posting his rifle he purchased to shilling like NEA is completely ridiculous.

Also they sell rifles to OST they are not directly schilling with KAC employees..

556Nato should have the OST banner showing though...

All this will be discussed I imagine when Greentips chooses, I'm sure he will make some kind of public announcement in light of how the unnamed person reveled all this to us and NEA admitted to it.


Wow pbr streetgang

That is just brutal on NEA part..
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"556Nato" being OST might not be a secret to you, but I sure didn't know, and I read more than a few threads around here.

I would interpret any posting by the owner or staff of a company commenting on their direct competitors product, or their own products without identifying themselves and their affiliations as "shilling".

I'm not the only one either.

That's why M4C, AR15 and a number of industry forums I frequent require posters to identify corporate affiliations. They've all been burnt themselves, or watched these same events spin out elsewhere.
 
12GaugeShotty said:
Dave from NEA reminds me of Alex Robinson... Not a good thing.
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I have never met Mr Robinson but his reputation is less than favorable.

I got to sit down for lunch with Dave from NEA a few months ago and I can tell you he is the epitome of quiet professional, and is nothing like I would imagine Alex Robinson to be.

I have known KevinB for years and even been on a few adventures with him. The haters just don't know Kevin is all I can say. He is above all a great guy it is just that his way of dealing with problems is to throw a grenade into a can of gas and then stand back and warm his hands on the flames. It is what makes him Kevin and it is why we love him even when he almost gets me arrested and strip searched at the border. :0
 
For the record NEA will no longer be posting, responding or soliciting in any threads or sections of this board outside of our own section. We do not have the time, nor inclination to spend hours a day digging through a board searching out those posts that are created specifically to toss crap at us.

If anyone has anything they'd like to ask, request or bring up, we have a section of the board here and that is the place to do it. Any threads or posts created to talk trash will be ignored. We've played these peoples games long enough. Should anyone have a valid beef or concern we will gladly respond to them if brought to us face to face. We're not going to feed into these people anymore. It can be assumed that should you wish to sling an issue against us and you don't wish to bring it direct that you're only interested in the slinging of it, and not the answer to it.

As always, ANY concern brought to us directly will be answered and dealt with directly. We continue to fully support the community and our customers, and will continue to provide the best after sale service in the industry.


This is not aimed at KAC or KevinB.. we've talked. People get heated. Everyone knows who I'm speaking to.
 
Thanks for the soap opera story, lets hope the old adage of no publicity is bad publicity holds true for NEA as I'd like for a Canadian mfg to succeed.
 
lejarretnoir said:
Just .1% ! Why even bother then.
Yes, I know Canada is very small market for Canadians and the firearms industry. It's because of that I want more in house Cdn manufacturers to make all the parts. It's only a matter of time when governments of tomorrow restrict flow.

I'm not worried about the USA. Having worked down there for the better part of my life, they could care less what happens to Canada. As long as we keep supplying the oil and uranium everything will be cool with the USA.

BTW, welcome to the BS drama we have here in Canada.
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Just wait and see how cool they are until they eventually run out of water, then want/take our water and the Arctic melts...:ar15:
 
TinkerBell said:
and did you also read that 556nato only became a partner in the last 7 days ??
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Hmmn, did you read the part where he was emailing and speaking on behalf of OST February 2nd?

That's a little more than 7 days ago.

Chemist said:
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It may have only become official last week but he's been emailing on OSTS's behalf for a while...first week of Feb from the emails, txt's etc that we have all exchanged. Remember those emails and txts or the conversation 556NAT0 and I had the evening of Feb 2nd when he told me the three of you were business partners with OST.

It was the day after I announced a possible Belleville location, Feb 1st, that I found out you were all partners. ...snip...
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Mr. Spectacular said:
I want to support good, decent people; not some company that feels entitled to my money just because "JTF" runs their equipment.

BTW, if true, JTF probably picked the most reasonable rifle AT THE LOWEST PRICE that all companies offered.
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"Reasonable" and "THE LOWEST PRICE" has never applied to JTF2 bud.

The "lowest bidder" is reserved for the Army, not SOFCOM.
 
Hmmn, did you read the part where he was emailing and speaking on behalf of OST February 2nd?

That's a little more than 7 days ago.
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He wasn't speaking for OSTS. He was speaking for himself after Ryan tried to talk him out of investing in OSTS.

Ryan involved him before he was even actually involved.

He was/is also a genuine client who actually bought an SR-15 from us, and did a review.

Do you see any post history during the last couple months jumping in to defend OSTS on any complaints about us?
 
It's sunny outside, lets leave it at that.


Farmboy said:
He wasn't speaking for OSTS. He was speaking for himself after Ryan tried to talk him out of investing in OSTS.

Ryan involved him before he was even actually involved.

He was/is also a genuine client who actually bought an SR-15 from us, and did a review.

Do you see any post history during the last couple months jumping in to defend OSTS on any complaints about us?
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