John please don't leave.

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FlyingHigh said:
Many of them were yes. Others have simply faded back into the shadows. I know one of the more popular and higher posting members personally (I'll withhold the name for privacy). He was well respected on here and very few of his posts were fluff. He has since stopped posting and visiting this site due to the total gong show it has become. He now posts on the other site, the name of which by the way has been censored here.

Look at member post counts. In the old days, the members with counts in the hundreds and thousands and who had been around for a couple years outnumbered the "newbies" and posted regularly. Now, if I see someone in a thread with a join date previous to 2011 or 2012 and a post count above 500 I'm honestly surprised. It's only when a long time dealer or member is involved in the thread when the "old guard" so to speak tend to make themselves known.

Heck, I rarely post outside of OT here anymore and my browsing of the other sub-forums takes about 10 minutes because there is not often something new. It's the same old topics being beaten to death and people arguing and name calling. The civility and community feeling of this site has degraded severely. Every now and then in the local gun shop or at the range CGN comes up in conversation, and more often than not I here people laugh and say something to the effect "yeah, nutz is a good name for the site". That is really too bad as this site was once a powerhouse and a place to be a part of the shooting community. I really enjoyed me first years here and I still like alot of the occasional posts the "older" members make. Unfortunately, this site doesn't offer much more than that and the raucous way it's run and managed make it difficult to stay for long. There are other sites for Canadian shooters that offer a more organized, community type atmosphere.

Anyways. Off the tangent, I don't think John and Marstar are leaving CGN solely because of the naysayers. I think they're leaving because of the dog eat dog, throw your fellow shooter under the bus mentality this site has become, both through it's membership and it's management.
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Well said, and why I left nothing here for me but EE and a sad reminder every time I look at the forum pages
 
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wrong , since you don't pay , the forum exist bcos dealers pays and he pays for the right to control (limited) his forum.

every forum that exist has moderators , even here the EE sections has moderators , everywhere but the dealers forum so you may troll there and get away with it .


waterwheel said:
Agreed. Some people seem to have an upside down idea of how this forum should work. The forum exists for users not the other way around. Paying doesn't give you rights or control, it gives you access. That's it.
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Entitlement, common sense challenged posters on this site are certainly dragging it down; but entertaining.


John is a vet. A street smart importer of foreign/communist products is not going to be swayed by some internet naysayers. Whether he stays or goes is all about the business value.
 
John @ Marstar said:
Good afternoon Chris;
I hope we can resolve this matter before all the experts jump in with unfounded opinions

With your permission I would like to review this case lest we leave the impression we do not care about our clients....

On December 12th 2013 you requested a total quote for your planned order....
On December the 13th you were sent quote #QT11101
On December 16th you authorized the order....
On December 16th your order #1N68130 entered the system....
On December 16th your order went out by UPS on waybill #CAN778-5-00 one carton, 129lbs

We understand that you received the parcel on December 23rd 2014 and noted the damage at that time.... You forwarded the information to Frank to have the matter looked into.
Unfortunately that was the same day we closed for the Christmas holidays.
Immediately upon reopening January 2-2014 we were in touch with UPS, BTW they do not move too quickly, I imagine they have a few claims after the Christmas holidays.
On January 7th you were in touch with our billing department, you were advised that we had filed a claim with UPS....
On January 20th you requested an update....
On January 21st we asked that you call UPS as they alleged that they had been trying to reach you. We provided you with the phone number and claim file number.
On January 20th-21st you exchange e mail and photos with the claim auditor at UPS.
It would seem that on January 22nd UPS dumped this back on Marstar and so advised you....
On January 30th you were advised they would not refund the shipping, this is inaccurate and incomplete....

UPS advised us that they were sending our account representative up to see us ASAP, that person only showed up last week.... So as you can see we have NOT forgotten you

Now that we have cleared up matters with UPS we will argue this out with them.

I have examine the pictures, I can assure you we do not send bullets out in plastic bags, nor do we break open the individual boxes, we do not use UPS tape to wrap the carton....We do not use yellow foam in our packing.
This tells me that someplace along the route the carton was dropped from quite a height, even the mag came out of it's wrap.

We will deal with UPS, now thew big question, what do you want ? We are prepared to have you return the bullets at our cost for an immediate replacement also at out cost....
OR if you are inclined to sort this lot we could offer you a deal.... Your choice.

John
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Based on John's original response to the original OP... this is someone who cares about customer satisfaction, and also seems to have their operational #### wired down tight.

Johnone FTW. Stick around a while John... some of us recognize one of our own.
 
johnone said:
There was a time that this site was instructive and informative, I'm afraid all of that has changed....
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John's other telling statement in the locked thread is here...
 
Please ignore the idiots out there John. They are the ones who would complain about anything when given a chance. Remember that the other 99.999% respect all that you do for your customers and for the hobby.
 
orthoboy said:
The thread is locked. A bunch of people baiting and bashing. John deserves a little more respect.
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I have never dealt with John or his company. And from the way he talks to his customers, and members of this forum, I never would. So I don't really care if he goes away. Maybe you should have a chat with John, and give him the same speech about respecting other people. You can't bash, insult and put down people, then cry that nobody likes you.
 
EVERYONE...
(hypothetically speaking)
Would you get a roof done from a guy who responds to customers on a similar forum in the way that this "JOHN" character does?
(even if he was the pioneer who brought in some cheap Chinese shingles?)

Think about it in a different context guys. He screwed up in the customer service aspect & is doing the right thing by closing this avenue of E-Commerce marketing .
This dude has gone the wrong way if you ask me.

As an investor in different commodities for a living, I would never do business with someone with an on-line reputation such as his.
Adios...
 
EVERYONE...
(hypothetically speaking)
Would you get a roof done from a guy who responds to customers on a similar forum in the way that this "JOHN" character does?
(even if he was the pioneer who brought in some cheap Chinese shingles?)

Think about it in a different context guys. He screwed up in the on-line customer service aspect & is doing the right thing by closing this avenue of E-Commerce marketing .
This dude has gone the wrong way if you ask me.

As an investor in different commodities for a living, I would never do business with someone with an on-line forum reputation such as his.
Adios...
 
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HumanCulling said:
EVERYONE...
(hypothetically speaking)
Would you get a roof done from a guy who responds to customers on a similar forum in the way that this "JOHN" character does?
(even if he was the pioneer who brought in some cheap Chinese shingles?)

Think about it in a different context guys. He screwed up in the customer service aspect & is doing the right thing by closing this avenue of E-Commerce marketing .
This dude has gone the wrong way if you ask me.

As an investor in different commodities for a living, I would never do business with someone with an on-line reputation such as his.
Adios...
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^ ^ ^
I know you are reading these "John".
WITH ALL THAT SAID..., don't think of me as the enemy. I had to do that to get your attention.

The only way to stay & regain the respect of the impressionable members who read the "trolls" comments, & may act upon them, would be to admit to getting help on the customer service front.
Think of it as an Actor going into rehab (so to speak)... then making a comeback that everyone admires!
No shame in this & the majority would freely help you along with the recovery.
Most of the members, with any form of human compassion, would greatly respect such an action & respond with a welcoming comeback.
This would be the only way to feel good about staying with us.
Perhaps other reasons may also come into play in which I cannot help without more information, but I understand the majority of the human spirit & as long as you fit the profile in which I can only guess on (being an on-line entity)... there is still hope for you;~)
Only YOU know what is right for YOU.

Personally,
I am surrounded by negativity all the time... it is the mindset within myself in which I allow that negativity not to break my soul.
All the best brother...
 
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Joined in2013 and giving advise on behalf of the membership? Classic;(
.
I deal with some real #######s to make money, save money etc...
That's life... For an "investor" and marstar...
 
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