How long do I need to wait for shipping ?

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x0ra said:
To some extend, you are looking for trouble. I have the money when I make the order. If you take a week (or more) to process it, the money might no longer be there. I am purposely using a dedicated credit card with a low limit for online transaction only.
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Which is why we charge when we do, so we know the funds will be there when the goods ship, the order then proceeds to shipping
 
Barthom said:
Yes! My last order was $1100.00. CanAm had my money for twelve days before I received my product. Base on what that money would have earned me if not sitting as a balance on my current credit card statement, I would have made.......Let's see here...carry the one.....NOTHING!

Where do you people bank? I am obviously missing the killer interest boat.
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Bwahahaha!
Nice one mate...
 
CanAm said:
Given that roughly 20% of the cards are declined, that would be tough to handle
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And still so many others do it and managing it somehow... They must be living in the magical dreamland. I would see the need for restricted when you have to file a transfer and want to have the money before you do, but, for "non-restricted" - who cares if it is declined before you ship ? Do not ship the item. You do not have to contact CFO for those anyway. Nobody expects you to charge after you ship.
 
What about EMT? they have no problem accepting it the day of me sending it. now no one answers my emails or returns my phone calls.first i was trying to confirm my shipping address not I just want to cancel my order and have my money back so I can do business with with a company that treats me the way a paying customer should be treated, but in fact the answering machine says they are not taking phone calls.... why is this acceptable guys? because they have good prices?

I realize that they say they are busy on their website but that message paints the picture that it might be a few extra days, not 5-6 weeks just to process your order. They should not be beating around the bush on this issue they should just come right out and say it. I feel like im being taken advantage of.
 
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Spavel said:
...who cares if it is declined before you ship ? Do not ship the item."
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Hmmmm, maybe b/c they are already struggling to keep up with demand, and sending bundles of product back and forth, to and from shipping would create more work, further delays, the need for even more staff?

This makes me think of impatient children in the back of the car: are we there yet...are we there yet?
 
killswitch said:
why is this acceptable guys? because they have good prices
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B/C of prices and availability. And perhaps b/c many of us have dealt with CanAm for yrs and trust them as a good retailer...b/c we understand that they have been slammed lately due to a massive surge in demand...b/c some of us know what it's like to run a small business and the huge headache that staffing issues can cause...b/c some of us have more patience than others.

Look, the topic of this thread has been rehashed to death in multiple previous threads. What boggles my mind is why people want to keep going over the same territory over and over...
 
bcbravo2zero said:
B/C of prices and availability. And perhaps b/c many of us have dealt with CanAm for yrs and trust them as a good retailer...b/c we understand that they have been slammed lately due to a massive surge in demand...b/c some of us know what it's like to run a small business and the huge headache that staffing issues can cause...b/c some of us have more patience than others.

Look, the topic of this thread has been rehashed to death in multiple previous threads. What boggles my mind is why people want to keep going over the same territory over and over...
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I don't mind waiting for a good thing as long as I am informed of the wait. I'm just saying "We apologize for any delays in processing your orders due to an abnormal amount we are receiving at this time but are doing our best to process and ship as fast as possible. Thank you for your patience" is a little weak, If what I've read on this thread is true they know and should be informing people on how long their wait time will be, thus alleviating the concerns of the customer.

Some of us don't have a previous relationship with Canam to rely on. I have never dealt with them before and from what I've read on this thread their service lately is some what concerning. Most people seem to have the same problems. My issue is not with the wait time but the lack of contact from the company. I have been waiting for over a week for an email response for a confirmation of my updated shipping address, I would like to make sure my order doesn't get sent to the wrong address.

I also am a small business owner so I can just imagine the logistical nightmares that they could encounter, but that is the nature of their business . Most people don't seem to mind waiting for items, but the problem lies in the individual's expectations of the wait time. If they were more upfront on the shipping/processing wait times while the customer was ordering it would stop all of this. Sure it might slow down sales a bit but is that really a bad thing since they are so back logged, sounds like a better option than loosing return business to these shipping issues.

My wife is convinced that they took my money then ordered my gun from the factory and are waiting to receive it before shipping it my way, I hope she is wrong but if she feels this is what is going on I'm sure other people feel the same way.

Being a small business owner and a father of kids under 6 I don't really have the time to go through all the old threads on this issue and read what everybody has to say, the fact that there are older posts on these same issues is even more concerning because this means its a regular occurrence.

I just feel that honesty is the best policy when is comes to business practices and keeping your customer in the "dark" on certain issues just causes them to find another "light" source.
 
killswitch said:
My wife is convinced that they took my money then ordered my gun from the factory and are waiting to receive it before shipping it my way, I hope she is wrong but if she feels this is what is going on I'm sure other people feel the same way.

......….......

I just feel that honesty is the best policy when is comes to business practices and keeping your customer in the "dark" on certain issues just causes them to find another "light" source.
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I fill same way as your wife. If you look for the shipping time from Asia to Canada you will get a very close match that most people are reporting between money taking day and shipping day. It is not a fact. It is a filling. I'm sure reality is not that bad, but in business the perception is more important than reality. You can deliver the best product and the best service, but if I fill I was screwed - this is my reality. Lets be realistic. For such type of operation "sent to shipping" means not a very dramatic, multiple step logistic operation that involves 20 people and 15 countries and should take weeks. If it can not be completed in 30 minutes - they should hire new warehouse manager. Most of the warehousing software automatically prints shipping labels on cargo release. There is NOTHING complicated in that process.

Again. Facts may be different, but this is my perception of the situation. I just want some of the koolaid many people here are drinking... You ignore the facts and trying to find any possible excuse to justify CanAm business practices, but it's your perception and your "reality". I need the stuff you drinking because I like your reality more.
 
Spavel said:
... You ignore the facts and trying to find any possible excuse to justify CanAm business practices, but it's your perception and your "reality". I need the stuff you drinking because I like your reality more.
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Very existential...
Actually some of us just accept the basic facts: good prices/availability but delayed shipping lately.
Buy or don't buy, but few care about the griping. Especially as its been done to death.
 
killswitch said:
Being a small business owner and a father of kids under 6 I don't really have the time to go through all the old threads on this issue and read what everybody has to say...
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LOL! Given the novella you just wrote it seems that you probably do have the time to simply read some prior posts/threads to determine that CanAmmo has delayed shipping these days. Something the majority seems to understand. But if venting on CGN helps, then fine. Carry on...
 
[QUOTE = "Spavel"]And still so many others do it and managing it somehow... They must be living in the magical dreamland. I would see the need for restricted when you have to file a transfer and want to have the money before you do, but, for "non-restricted" - who cares if it is declined before you ship ? Do not ship the item. You do not have to contact CFO for those anyway. Nobody expects you to charge after you ship. [/QUOTE]

Then what about all the time they wasted packaging, labeling, transferring (when necessary), and updating inventory?

I know you mentioned that you see no issue taking money for restricted transfers first, but I still laugh thinking about CanAm doing all the work, transferring through CFC then the payment is declined, then they have to phone the customer and be like "So, you're payment was denied, can you please phone CFC and have that firearm transferred back to us... pretty please" lol
 
Need a bunch of stuff for July... Wise move, just ordered now... There is no problemos... JP.
 
This thread continues to be a waste of server space ...

I deal with Canada Ammo all the time .. Ordered a JW21b $199.00 last week .. Oh yes this venting thread was already in full swing .. Did another retailer have a JW21b in Canada .. Sure .. But they want $299.00 plus shipping ..

So I save 65% by waiting my turn ... And that is called an informed choice ..

Thanks in advance ... Canada ammo .... Love my 1911a1 police/sport model and the 1000 rounds ...
 
Best prices and the absolute most abhorrent customer service in the industry.

I'm at 4 weeks and still waiting, 30 days since original order for a non-res. Delays are fine and we all knew it going in, but after a month no excuse is really going to cut it - for me anyways.

I have no idea what kind of operation they are running over there, but if I was as busy as they are, I'd have a dozen staff or more hired to fill orders.
 
gregb said:
Best prices and the absolute most abhorrent customer service in the industry.

I'm at 4 weeks and still waiting, 30 days since original order for a non-res. Delays are fine and we all knew it going in, but after a month no excuse is really going to cut it - for me anyways.

I have no idea what kind of operation they are running over there, but if I was as busy as they are, I'd have a dozen staff or more hired to fill orders.
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How many thugs did it take to beat you into ordering .. 4 weeks ago .. Canada ammo was running a bit behind then and the posts were similar but usually about shorter times .. Did you not make an informed choise ?

Let's see .. Let's get 12 people in there who can pass a security check , get licensed to work there so you can personally get your goods at a great price, but within your time frame , and the rest who order can just do without the great price ( do to increased staff costs ) , but can thank you for insuring that they get their order within your perceived qualifying period of time ..

I think I would vote for the 65% saving ... Oh I did ! ... To much sour grapes .......
 
rocor98 said:
How many thugs did it take to beat you into ordering .. 4 weeks ago .. Canada ammo was running a bit behind then and the posts were similar but usually about shorter times .. Did you not make an informed choise ?

Let's see .. Let's get 12 people in there who can pass a security check , get licensed to work there so you can personally get your goods at a great price, but within your time frame , and the rest who order can just do without the great price ( do to increased staff costs ) , but can thank you for insuring that they get their order within your perceived qualifying period of time ..

I think I would vote for the 65% saving ... Oh I did ! ... To much sour grapes .......
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Great price is great, but is it enough? - Seriously though - What time frame would you consider reasonable? - Obviously 4 weeks is not an issue for you whatsoever, so say 6 weeks, 8 weeks, 3 months?
 
gregb said:
Great price is great, but is it enough? - Seriously though - What time frame would you consider reasonable? - Obviously 4 weeks is not an issue for you whatsoever, so say 6 weeks, 8 weeks, 3 months?
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But it's not that long. It seems to be about 3-4 wks.
I recently ordered ammo and a rail. It took just under 4 wks to get it.
I knew it would, and I accepted that. And yes, for the price and the free shipping it was well worth it.

Stop whining gents. You know the score. Buy or don't buy...
 
Guys, price is not equal value. There is much more to the value than just cheapest price. I guess all "cheap items" fans are walking to work every day. It is a bit longer than driving, but saves you a lot of

rocor98, you are right. This thread is waste of space. I was hoping that this thread will show to CanAm people that there is a limit to abuse people will take for low prices. I was wrong and I have to admit it. There are too many people who does not care about such things as fair dealins with the customer and willing to go to extreme inconveniense for saving a few bucks.

No need to answer to my post. You will not convince me and I am not trying to convince anybody either. To me quality of the service and honesty of the seller site main criteria of the value. Price is VERY important, but I am to in ### trade business and will not and over backwards for a few dollars.
 
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