Hmm, I guess I just got unlucky both times I called - both times they refused to let me talk to the Alberta CFO. I would have called more but the only chances I got were rain/snow days at my work.
That is a crock, you shouldn't need to jump through hoops to talk to the CFO.
As I recall, one way to go directly to your prov. CFO is to choose option 5 in the menu (which is for ATTs, handled by CFOs exclusively).