lolHow do you know I am not?
lolHow do you know I am not?
First time potential buyer with Calgary shooting centre wanted to buy a Bergara rifle which was on sale yesterday with no expiry date called to buy today and was told no way can we hounor yesterday prices. Very disappointing I will look elsewhere with that kind of customer service
I don't think this post is disrespectful or whining, or a smear of everybody's favourite Calgary gun store, as some have been saying. The OP had the expectation that a sale price posted without an expiry date would be honoured the next day for an in-stock item. That might not be this retailer's practice, and maybe it's not conventional in firearms retail -- I don't know, because I haven't bought a new firearm in years, and I don't shop sales. But it is not an unreasonable expectation for him to have, in the normal Canadian retail marketplace. In his place I like to think I'd have posted this as a question -- what do we expect from the retailers in this respect? Should they be like Canadian Tire, Marks, or London Drugs, among many others, and always post clearly the time frame when an advertised sale price is available? Doing that is certainly convenient for the customer, and respectful on the part of the retailer. I think it would be preferable for everybody. Even places like Marks that seem to purposely have a lot of very short fuse sales designed to motivate the customer to click BUY right now, in case they lose the opportunity, do that. Not that I'm suggesting CSC is trying to market its goods that way, as I know nothing about them. It's just an interesting question as to what consumers and retailers should expect in dealing with each other. Also, let's not be too quick to abuse others in these forums. OP is just a guy trying to buy a nice new rifle. He may be a new shooter. He'll probably give others the opportunity to enter the sport. We are all trying to advance and defend the shooting sports in opposition to Justin and his fans who want to build their political fortunes on slanging what we do.
Guys. Getting yesterday’s sale price is not the business “bending over backwards”…it would be good service to have that request accommodated. OP isn’t wrong that his request was reasonable. In the same breath, an answer of “no” is also reasonable.
I don’t know for certain, but I would bet money that if a manager answered the phone, the answer would have been yes. But is it BAD service that the employee followed standard practice and it wasn’t accommodated? Not really. You just talked to a normal employee who told you the normal policy.
Big whoop. Wait for another sale.
Best advice on this entire thread!......![]()
And if some people here are suggesting that this thread is "bad advertising is still advertising". Nope, not in my experience.
I run several businesses and never scold my employees but they all have been with me for a long time and they know that they better ask me before they let a deal go away.
It is just normal business practice as you say. Just saying plain no is not the way things should go.
And if some people here are suggesting that this thread is "bad advertising is still advertising". Nope, not in my experience.
often manufacturer rebates expire and there’s not much a retailer can do to honour it.
It’s unfortunate and frustrating.
Guys. Getting yesterday’s sale price is not the business “bending over backwards”…it would be good service to have that request accommodated. OP isn’t wrong that his request was reasonable. In the same breath, an answer of “no” is also reasonable.
I don’t know for certain, but I would bet money that if a manager answered the phone, the answer would have been yes. But is it BAD service that the employee followed standard practice and it wasn’t accommodated? Not really. You just talked to a normal employee who told you the normal policy.
Big whoop. Wait for another sale.
If 10% makes or breaks buying a new firearm perhaps you should not be buying one right now (just saying) I would have called them directly as others have pointed out perhaps they could have given you a break on something else (shipping?)
Guys. Getting yesterday’s sale price is not the business “bending over backwards”…it would be good service to have that request accommodated. OP isn’t wrong that his request was reasonable. In the same breath, an answer of “no” is also reasonable.
I don’t know for certain, but I would bet money that if a manager answered the phone, the answer would have been yes. But is it BAD service that the employee followed standard practice and it wasn’t accommodated? Not really. You just talked to a normal employee who told you the normal policy.
Big whoop. Wait for another sale.