please post your rants about wholesale sports here:
I'm livid right now having returned from edmonton wholesales sports, where i went to pick up some gun blue and other odds/ends. as i was walking through the store, i picked up two headlamps for a marked price of $25 each. when i went up to the till to buy the items i had picked up, i noticed they had been rang in for $35 each. when i mentioned to the cashier, she called one of the managers (?) over who identified himself as Dave GEORGE. after checking, he tells me they had made a mistake, they were marked incorrectly, and there was no way the store could lose $20 on selling them to me at the indicated price.
there was a bit of discussion back and forth, my feeling being that it wasn't my mistake and the store should honour their committment. in fact, many other stores have the fair pricing act where they reimburse $10 for the first item if the listed price is lower that the price indicated on the cash register. his comment was they make error and they can't be responsible for them. the comment back was that they need to train their employees better to stop making errors like this that inmpact upon their customers who pay his wages. anyways, the argument went back and forth with dave being an inflexible pr*ck who wouldn't honour the pricing.
as such, i left the store without purchasing anything and will not shop at wholesale anymore. some of specialty stores piss and moan about losing customers to big box stores but don't do anything to foster customer loyalty such as has occurred today. over the years, I've dropped about $15,000 at their store as i've been shopping there, starting at klondike arms on gun row, since the early 80's when they were bought out and turned into wholesale sports. every since they've opened up their big store on the yellowhead, the service has just gotten poorer and poorer.
if this was an isolated incident, i wouldn't feel too bad about it. however, in a previous/recent encounter, i drove in from my residence to wholesale sports (a 45 minute drive each way) to purchase something that had been quoted to me earlier in the day over the phone as having cost XX amount of dollars. (as their cataloge isn't out yet, i phoned in to get a price). when i got there, the price has gone up by $30 and when i complained about the quote over the phone from 2 hours earlier and my trip into the store to purchase the item, one of the managers told "too bad" but he couldn't do anything about it.
as many others have mentioned, the service at P & D is much better and that's where I'll be taking my gun related/reloading purchases to from now on!! i really hope cabella's opens up in calgary/edmonton soon as that's where i'll be taking my hunting/fishing/outdoors purchases to. wholesale can kiss my big butt goodbye as i'm not shopping there anymore!!