Called today as my Rpal app has been in thier hands for 45 days. The lady from the RCMP told me that my app was complete and sent to Ont CFO for final aproval. She then gave me my file number and connected me to the Ontario office, I spoke to another lady there.
I was told that they were working through a "bit of a backlog" and had not got to mine yet. She looked it up, mentioned it was all in order, then mentioned that she would give my file to an officer for final approval and it should be done in a day or two.
Maybe BS maybe not, I'll post when I see the status change on the website but I will echo the comments that have been posted in this thread many times. Be polite and friendly and you will get treated well. In both cases, i didn't ask either lady for more than an update on my app and told them that it had been 45 days. They offered to do the rest and I gratefully accepted.
Good morning, please, and thank you seem to have helped along with have a good day at the end of the phone call. After all these years, I have to admit my parents were right about using good manners at all times LOL.
Cactus